Fall Intensive Case Management Intern - UNPAID

International Rescue Committee (IRC) Intensive Case Management (ICM) Intern

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

The IRC's Intensive Case Management (ICM) Program provides case management services for up to 12 months to refugees and asylees who have special needs, such as significant medical needs, that cannot be fully addressed through standard resettlement services. Through a strengths-based, client-centered model of service delivery, the ICM program aims to increase self-reliance and community integration among our most vulnerable clients.

Services include connecting them with internal and external resources, closely monitoring their progress through a series of assessments, and helping them achieve the long-term goals through their service plan. Please note that all internship positions are unpaid.

Responsibilities:

• Map community assets and help make referrals to community partners
• Assist in scheduling medical appointments for clients
• Educate clients on U. S. healthcare and social service systems
• Assist clients in applying for social service assistance programs
• Input client information into IRC's database
• Communicate client concerns with ICM staff and coordinate service plan with supervisor
• Other duties as assigned

Qualifications:

• Excellent communication and writing skills
• Organized with attention to detail
• Able to work independently and under pressure
• An interest in international and refugee issues
• Creativity and initiative to follow through on projects
• Strong desire to help people and enthusiasm for working in a multi-cultural setting
• Computer literacy – preferably with PC systems
• A car/driver's license is beneficial
• Submit intern hours on volunteer dashboard

Requirements:

• Must submit intern hours on volunteer portal.
• Must pass a background check.
• Commitment of at least 15 hours per week for a minimum of 3 consecutive months.
• Must be at least 18 years old.
• Must be authorized to work in the United States. Please note that we are unable to provide sponsorship for a US work authorization.

This is a an in-person position reporting to the ICM Supervisor.

The internship will be filled on a rolling basis. We will continue to accept applications until August 14th, 2026, or until the position is filled, whichever occurs first. Internship will begin the week of September 8th, 2026.

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs.

IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.