Service Coordinator- Lakewood Christian Manor

Job Overview

Competitive Pay – Awesome Benefits! Work Type:
Full Time—40 hours per week. Pay: $22.52 per hour. Lakewood Christian Manor—250 units located in Atlanta, GA—provides senior apartment community services. National Church Residences is the nation’s largest provider of affordable senior housing and health care services. We are seeking Service Coordinators who will share our vision to advance better living and care for seniors.

• Demonstrate ability to advocate, organize, problem‑solve, and provide results for residents served.
• Assume responsibility for coordinating programs and activities for residents.
• Serve as a liaison to community agencies, network with service providers, and seek out new services for residents.
• Identify low‑cost service providers and negotiate discounts as needed.
• Engage residents to identify needs and make referrals to community agencies.
• Develop and maintain a Resource Directory of state and local service providers.
• Sponsor educational events on health care, agency support, life skills, and referral sources.
• Provide quality customer service, addressing concerns and assisting with basic needs.
• Assist residents in accessing community services such as housekeeping, meals, transportation, personal care, financial assistance, and day‑care counseling.
• Monitor, document, and relay any feedback or concerns from residents and families.
• Manage relationships both internally and externally, exercising appropriate communication and interpersonal skills.

• Education:
  
  Bachelor’s degree in social work or related field preferred.
• Experience:
  
  Two or more years delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem‑solve, and deliver measurable results for residents.

National Church Residences offers an excellent total reward package:

• Medical & Rx – 3 plan options; coverage through a Nationwide network.
• Healthcare Flexible Spending Account or Employer funded Health Savings Account.
• Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
• Parental Leave paid 100% for four weeks; coverage begins first of the month after hire.
• Dental & Vision coverage for you and family with Nationwide providers.
• Company provided Life & ADD insurance and Disability coverage.
• Voluntary benefits:
  Life & ADD, Accident Insurance, Hospital Indemnity, Critical Illness, Pet Coverage.
• Flexible Spending Accounts for Dependent Care (company match) and Transportation & Parking.
• Well‑being programs: enhanced EAP, mental health and work‑life support, tobacco cessation, and Well‑Being Your Way (up to $1,000/year in rewards & reimbursements).
• 3‑4‑5 Retirement Program: immediate company funding 3%, increasing to 5%, plus company match up to 5% of employee contributions.
• Reimbursement for tuition expenses.
• Paid Time Off (PTO) and nine paid holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information, and/or any other characteristics protected by applicable law.