Foster Care Case Manager Supervisor

Overview

Step Stone Family & Youth Services provides trauma informed, youth centered services to children and families involved in foster care and adoption programs. The Foster Care Case Manager Supervisor plays a vital role in supporting the delivery of high quality case management services that promote safety, permanency, stability, and positive outcomes for youth and families.

We are seeking a compassionate and experienced Foster Care Case Manager Supervisor who is passionate about leading teams through trauma informed, strengths based, and family centered practices. This role is ideal for a leader who values collaboration, accountability, mentorship, and service excellence while supporting children and families navigating complex situations.

The Foster Care Case Manager Supervisor is responsible for overseeing and coordinating the daily operations, workflow, and quality of services provided by the foster care case management team. This position ensures timely documentation, compliance with agency and state standards, and consistent support to staff, foster families, and youth.

The ideal candidate is organized, supportive, solutions focused, and committed to fostering a respectful and collaborative environment while helping staff deliver impactful services to children and families.

• Directly supervise the case management team and coordinate the accuracy, appropriateness, and timeliness of workflow.
• Act as mentor and coach, training team members to complete work assignments in a timely manner.
• Carry occasional case and/or complete foster parent re‑evaluations as needed to troubleshoot and ensure timely monitoring and delivery of services.
• Document and teach clear, concise reporting.
• Assist with interpreting and delivering case and court related information.
• Maintain a positive attitude in a challenging environment, showing patience and respect for peers and the children and families receiving program services.
• Arrive, report to work on time and ready to work.
• Abide by principles of EEO compliance and a workplace of dignity and respect.
• Work cooperatively in a group/team setting, showing respect to others and following guidance from supervisors.
• Prioritize meeting all deadlines set by director and regional director, communicating any barriers to completion well in advance.
• Ensure 100 percent staff compliance with all OPM and RCCL child visit, service, and documentation standards.
• Ensure timely staff reporting of critical incidents and significant events in state and agency data reporting systems.
• Ensure GA Score and SHINES are updated timely by staff with no missing or overdue tasks, no missing child visits.

• BSW/BA in Human Services or MSW/MA in Human Services (preferred) with no less than five (5) years direct experience in the child welfare field and two (2) years supervisory experience.

USD $52,000.00 / Year