Digital Inclusion Specialist

Position Summary Inspiritus’ Refugee & Immigrant Services (RIS) Department works to build welcoming communities for refugees and immigrants and accompanies newcomers on a path from surviving to thriving. The Digital Inclusion Specialist, under the supervision of the Economic Empowerment Coordinator, will play a vital role in developing and implementing strategies to promote digital inclusion among Inspiritus clients. They will develop an employment digital inclusion curriculum tailored to the organization's served populations, delivered monthly.

In addition to group instruction, the Digital Inclusion Specialist will serve as a 1:1 coach providing individual, needs-based digital literacy coaching centered around employment. Through direct service and skills-based instruction, this position addresses the growing digital divide that limits economic opportunity for newly arrived refugees and immigrants. By equipping clients with the technology skills needed to access and sustain employment, the Digital Inclusion Specialist plays a critical role in advancing long-term economic integration and self-sufficiency.

Hours & Service Site This position serves during regular Inspiritus hours of operation Monday through Friday from 8:30 AM to 5:00 PM with occasional evening and weekend service. The Inspiritus office is located at 3919 Church Street, Clarkston, GA 30021. This position will include a hybrid of service sites, including the Inspiritus office and field-based service locations.

Key Responsibilities:

Curriculum Development & Individual

Coaching:

Develop and implement strategies to mitigate employment barriers resulting from lack of access to or existing knowledge of technology

Research and collect resources to promote digital literacy

Develop and deliver an employment digital inclusion curriculum monthly

Serve as a 1:1 coach providing individual, needs-based digital literacy coaching centered around employment

Employment Support:

Research and connect clients with job fair opportunities

Coach clients on job fair etiquette, interview tips, and follow-up communication with employers

Assist with engaging and building employer relationships

Program & Coordination:

Update and track goal outputs/outcomes with accuracy and timeliness

Coordinate program activities within the department and across other departments to ensure efficiency

Attend meetings as required

Maintain personal and professional boundaries in the performance of the job Forge mutually respectful partnerships with clients, co-workers, and referral sources

Conform with and abide by all regulations, policies, work procedures, and instructions

Perform other duties as assigned to meet program needs

In performing these activities, the member will achieve the following goal:
Provide 70 clients with employment/job training skills where 40 clients will secure employment or better employment as a result of the aforementioned activities.

Qualifications:

High school diploma or equivalent required

At least 18 years of age Ability to pass Criminal History Checks Excellent oral and written communication skills in English Experience and/or interest in working in a culturally diverse environment

Excellent computer skills, accurate typing, and knowledge of Microsoft Word, Excel, and Outlook Must have the ability to communicate with all people in a culturally competent manner

Conviction about the capacity of people to grow and change

Ability to work collaboratively with a team

Preferred Qualifications:

Bachelor's degree or equivalent experience in IT, business, social science, or social work Experience working with a diverse staff and/or volunteers

Familiarity with major Atlanta employers, public transportation, and neighborhoods

Experience with human services programs

Reads, writes, and speaks a relevant foreign language

Service Environment:

The Digital Inclusion Specialist will serve in a hybrid environment, with regular in-office days required weekly, and may perform service functions at outposted locations as assigned. Local travel is estimated up to 50%. Regular interaction with clients, co-workers, and community partners is expected.

Stipend:

Ameri Corps commit to serving 1715 hours over 10.5 months of service. Members will receive a living allowance of up to $20,500. In addition, members earn an education award of $7,395 upon successful completion of the full 1715 hours.
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