Employment Services Specialist

• Conduct interviews with job, program, or unemployment applicants to obtain information needed to provide services
• Demonstrate the use of job listings to assist clients with skill building
• Develop, conduct, and/or coordinate workshops and presentations on job readiness and current job search techniques
• Establish and maintain professional working relationships with local employers to develop client opportunities
• Evaluate application information and determine initial or ongoing program eligibility
• Counsel applicants to identify abilities, needs, interests, and values in relation to job and career opportunities
• Provide career development and assessment services to match applicants’ skill sets to vacancies
• Refer applicants to counseling, literacy or language instruction, transportation assistance, and childcare services
• Receive additional training as required to gain proficiency and experience in all areas
• Perform assigned duties between multiple locations, including minimal travel and outstation work within the local workforce development area

• High school diploma or GED and two years of related experience, or Associate’s degree
• Knowledge of the Workforce Innovation & Opportunity Act (WIOA) and related Wagner-Peyser Act preferred
• Experience delivering Employment Services preferred
• Experience delivering group presentations preferred
• Bilingual/Spanish-speaking preferred
• Knowledge of state and federal regulations preferred
• Time and task management skills
• Basic computer skills and ability to adapt to job-related software programs
• Organizational skills
• Project management skills
• Superior oral and written communication skills
• Interpersonal relations and customer service skills
• Decision-making and problem-solving skills
• Ability to work physically within an assigned career center during core business hours
• Ability to perform duties across multiple assigned locations with minimal local travel

Demonstrates expertise in career development and assessment services, effectively matching applicants' skills to job vacancies while maintaining strong professional relationships with local employers. Proficient in delivering workshops and presentations on job readiness and current job search techniques.

• Workforce Innovation & Opportunity Act (WIOA) Knowledge
• Employment Services Delivery
• Group Presentation Experience
• Bilingual/Spanish-Speaking
• Time and Task Management Skills

• Career Development Services
• Job Readiness Workshops
• Application Evaluation
• Program Eligibility Assessment
• Basic Computer Skills
• Project Management
• Decision-Making
• Problem-Solving

• Superior Oral Communication Skills
• Superior Written Communication Skills
• Interpersonal Relations
• Customer Service Skills
• Organizational Skills

• Wagner-Peyser Act
• State and Federal Regulations
• Local Workforce Development
• Career Center Operations