House Manager - Transitional Housing - Part-Time

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Part Time Full Time Atlanta, GA, US

2 days ago Requisition

Salary Range: $14.71 To $16.41 Hourly

Quest Community Development Corporation is a nonprofit organization that builds strong communities and promotes social equity through collaboration and service integration. We focus on community housing and development to create resilient, thriving neighborhoods. Our vision centers on establishing a collective impact model that leverages affordable housing and a comprehensive service-delivery hub to revitalize historically underserved communities in West Atlanta.

The Resident House Manager is an essential member of the Supportive Services team, providing peer support and daily residential oversight to individuals experiencing chronic homelessness residing in Quest Community Development Corporation's housing programs. This is a live-on-site position: the Resident House Manager resides at the program residence, and housing is included in the total compensation package. Under the supervision of the Lead Certified Peer Support Specialist/Case Manager and Program Director, the Resident House Manager promotes recovery, housing stability, and independent living by fostering a safe, supportive, and recovery-oriented environment.

Serving as a positive role model, the Resident House Manager utilizes lived experience, recovery principles, and person-centered practices to encourage resident engagement in supportive services, behavioral health treatment, life skills development, and community resources. The Resident House Manager also reinforces program expectations, promotes community living, assists with daily residential operations, and collaborates with the interdisciplinary team to support residents in achieving long-term recovery, self-sufficiency, and stability in permanent housing.

This is a live-on-site position. The Resident House Manager is required to reside at the assigned program residence for the duration of employment in this role. On-site residency supports the position's core responsibilities, including daily residential oversight, wellness checks, evening and overnight presence, crisis response, and consistent role modeling within the recovery-oriented community environment.

Housing is provided by Quest CDC and is reflected in the total compensation package for this position, in addition to the stated salary range. Occupancy of the on-site unit is tied to employment in this role and governed by a separate employee housing agreement that addresses the terms, conditions, and expectations of on-site residency, including move-out provisions upon separation from the position.

The value and tax treatment of employer-provided housing will be administered in accordance with applicable IRS guidelines and Quest CDC policy.

Serve as a positive role model for residents, using lived experience, recovery principles, and person-centered practices to build trusting relationships. Encourage resident engagement in supportive services, behavioral health treatment, life skills development, and community resources. Distribute recovery resources and support residents in working toward long-term recovery, self-sufficiency, and stable permanent housing.

Provide daily oversight of the housing program, including conducting wellness checks, monitoring the residence's safety and condition, reinforcing program expectations, and promoting community living. Maintain an on-site presence consistent with the live-on-site requirement, report safety or maintenance concerns to the appropriate staff, and assist with daily residential operations.

Support crisis de-escalation in accordance with program procedures and training, including responding to after-hours situations as an on-site presence. Recognize signs of distress or crisis, respond calmly and appropriately, and immediately elevate emergencies, safety concerns, or behavioral incidents to the Lead Certified Peer Support Specialist/Case Manager, Program Director, or emergency services as appropriate.

Assist with resident orientation to the residence and program expectations. Facilitate house meetings and resident activities that promote a safe, supportive, and recovery-oriented community environment.

Document resident interactions, wellness checks, incidents, and observations accurately and promptly, following established program procedures. Always maintain appropriate confidentiality of resident information.

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