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Manager, Child Support Services

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Human Services, Department of
Full Time position
Listed on 2026-09-12
Job specializations:
  • Social Work
    Child Development/Support, Human Services/ Social Work, Family Advocacy & Support Services, Government Administration
Salary/Wage Range or Industry Benchmark: 55016 USD Yearly USD 55016.00 YEAR
Job Description & How to Apply Below

Job Title

Manager, Child Support Services

Agency

Department of Human Services

Job

Requisition

JR

Shift

Day (United States of America)

Compensation Details

$55,016.93

Job Description

Stronger Families for a Stronger Georgia.

The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. Start your career in public service. The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Manager, Child Support Services, this position will report to the Regional Director.

This position is located in Atlanta, GA (Fulton County).

What we offer.

Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s). Under direct supervision, establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial and public organizations.

Job Description (General Summary)

DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court.

All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

Role and Responsibilities

Analyzes and assesses the effectiveness of existing programs to ensure the identified outcome measures are achieved. Assures agency compliance with policies, appropriate documentation, and reporting requirements. Builds and encourages a cooperative team-oriented environment within unit(s) and with other agencies and providers. Creates and maintains positive working relationships within the community and on the county DFCS Board. Develop and administer budgets. Facilitates communication within the unit(s)/agency on a specific case level as well as on a procedure/policy level.

Interviews, hires, directs, trains, evaluate the performance of, and when necessary, disciplines and discharges social services employees. Leads and administers a comprehensive system of public assistance, employability, and social services. Manages human resources and directs administrative activities for groups of social services employees. Plans, administers, and maintains the operation of social service programs. Reviews new and current programs to determine their efficiency, effectiveness, and compliance with state, local and federal regulations.

Performs other professional responsibilities as assigned.

Preferred Qualifications
  • Bachelor's degree in a related area from an accredited college or university and two (2) years of subordinate supervisory experience in a human service delivery program or related program
    -or
    - Two (2) years of experience at the lower-level Child Support Services Supervisor (SST
    064) or position equivalent;

    -or
    - Four (4) years of experience at the lower-level Child Support Services Agent 3 (SST
    062); or Three (3) years of experience at the lower-level Child Support Services Agent 4 (SST
    063).
Additional Information

For more detailed information about the Georgia Department Human Services visit https://dhs.georgia.gov

Employment Information

DHS is an equal opportunity employer. Current state employees are subject to State Personnel Board (SPB) Rules regarding salary. If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hr helpline.gov. The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the…

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