Child Support Services Agent

Position: Child Support Services Agent 2
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Job Title:

Child Support Services Agent 2

Agency:

Department of Human Services Job

Requisition :

Day (United States of America)
Compensation Details:$42,901.10

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

Start your career in public service. The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Child Support Services Agent 2, this position will report to the Child Support Services Agent Supervisor.

This position is located in Rock Spring, GA (Walker County)
What we offer. Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s).Under direct supervision, establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial and public organizations.

Job Description (General Summary): DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court.

All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

Role and Responsibilities:

Establishes child support obligations and ensures that such obligations are met.

Communicates with clients and other constituents via telephone, email, correspondence and direct contact to ensure that support obligations are met.

Manages a caseload to ensure that child support obligations are met.

Performs other professional responsibilities as assigned by supervisor.

Preferred Skills/Qualifications Bachelor’s degree in a behavioral science (criminal justice, psychology, sociology, etc.) or a business degree (management, public relations, hospitality, marketing, etc.) from an approved, accredited college or university and two (2) years of work experience within a government judicial system as a parole/probation officer, court counselor/advocate, officer of the court, etc. for low-risk offenders.–or-Bachelor’s degree from an approved, accredited college or university and human services or legal services case management work experience.–or-High

school diploma or GED equivalent and two years of human services or legal services case management work experience.–or-Three (3) years military experience as a commissioned or non-commissioned officer with an honorable discharge or serving as an active…