Enhanced Case Manager

Join the Team – Make A Difference! Work at AID Atlanta, an affiliate of AHF.

AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeast’s oldest, largest, and most comprehensive AIDS Service Organization.

Today, AID Atlanta offers a broad range of services and has grown to be the most comprehensive AIDS service organization in the Southeast. AID Atlanta currently offers HIV/AIDS prevention and care services, including (but not limited to) Primary Care, HIV/STD Screening, PrEP, Community HIV Prevention Programs, Linkage Services, Case Management, and a state-wide Information Hotline.

The mission of AID Atlanta is to reduce new HIV infections and improve the quality of life of its clients by breaking barriers and building community.

• Respect
• Compassion
• Service
• Integrity

If you would like to be a part of fostering empowerment in someone’s life, AID Atlanta is the place for you.

Required:

Bachelor’s Degree in Human Services, Psychology, Sociology or Social Work related field and 1-2 years’ experience in the field of social work/case management or similar field.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide direct service coordination, coaching and life skills support to people living with HIV/AIDS in need of housing assistance
• Provide site based (on and off site) enhanced and intensive case management services to HOPWA HINT Program members on a walk-in, scheduled, and on-call basis.
• Manage a caseload of up to 30 members
• Conduct an initial comprehensive assessment, HOPWA HINT low barrier intake for eligible members
• Assist members with applying for housing, make determination for HOPWA HINT TBRA subsidy program, complete rent calculations, coordinate completion of Housing Quality/Habitability inspections, and submit all required paperwork to finance department to process TBRA financial assistance subsidies
• Provide regular weekly (or more) enhanced housing support contact with members to follow up on treatment/housing sustainability plan goals and provide intervention as needed.
• Coordinate with housing property(ies) to assist members with receiving housing approval for placement
• Collaboratively develop and implement Individualized Service Plan (ISP) and Housing Sustainability Plan for each member on caseload, including conducting quarterly ISP/HSP updates.
• Assist members with social service referrals, housing choice voucher applications, coordinate medical transportation needs (UBER, Gas cards), issue food vouchers/gift cards, assist with dental appointments, and other financial assistance programs as needed.
• Use the strengths-based case management model to focus on improving the permanent housing sustainability of members/patients by working with them to improve their retention to medical care rates, viral load rates and quality of life.
• Educate members about services, programs and policies (Grievance, HIPPA, Member’s Rights and Responsibilities) and other agency program policies to ensure members have clear expectations of services.
• Actively connect members to employment readiness workshops, credit repair services, budgeting/saving, home buyer’s workshops, behavioral health services and other services that will help member to achieve their goals of housing self-sustainability.
• Conduct member workshops mentioned above when assigned.
• Provide educational and housing workshops & orientation for members
• Advocate and mediate on member’s behalf to decrease or eliminate barriers to housing sustainability and medical care.
• Educate members about the importance of participating in medical care and ensure that members have full access to primary medical care and medication.
• Assess and Educate members about the importance of medication and medical…