Principal Quality Engineer

Heiscox is seeking a Principal Quality Engineer to advance testing capabilities through modern automation and AI‑driven methods. The role establishes an automation‑centric approach, designs sophisticated test frameworks, and ensures quality is integrated throughout the software development lifecycle.

• Lead design, implementation, and evolution of automation frameworks using Playwright and Cucumber.
• Drive an automation‑first mindset, ensuring new features are supported by robust automated tests across UI, API, integration, and regression layers.
• Partner with developers to improve code quality through testability reviews, shift‑left practices, and continuous testing.
• Own test strategy for assigned value streams, ensuring coverage, reliability, and alignment with CI/CD pipelines.
• Build and maintain scalable, reusable automation frameworks that support multiple teams and applications.
• Integrate automated tests into modern CI/CD pipelines (Git Hub Actions, Jenkins, Azure Dev Ops, or similar).
• Establish standards for test data management, mocking, and service virtualization.
• Evaluate and introduce new tools that improve speed, stability, and observability of automated tests.
• Define and enforce best practices for test automation, defect triage, root‑cause analysis, and quality gates.
• Partner with QE leadership to standardize tooling, reporting, and quality metrics across teams.
• Track and communicate key quality indicators such as automation coverage, flakiness, performance trends, and release readiness.
• Work closely with Engineering, Product, Architecture, and Security to embed testing early in the development lifecycle.
• Lead enablement sessions on Playwright, Cucumber, Type Script best practices, and continuous testing.
• Support performance testing, security testing, and observability initiatives as needed.

• 10+ years in software test automation or software engineering, with at least 5+ years in a principal or lead role.
• Deep hands‑on expertise with Type Script, Playwright, Cucumber, and modern automation frameworks.
• Strong understanding of CI/CD pipelines, cloud‑native application testing, and Dev Ops‑aligned QA workflows.
• Experience designing automation frameworks from scratch and scaling them across teams.
• Solid understanding of performance testing, API testing, and test observability tools.
• Familiarity with Agile/SAFe practices; insurance or financial services domain experience is a plus.
• Excellent communication, collaboration, and technical leadership skills.

• Competitive salary and bonus (based on personal & company performance) – $115-$135k
• 401(k) with competitive company matching.
• Comprehensive health insurance, vision, dental, and FSA plans.
• Company‑paid group term life, short‑term disability and long‑term disability coverage.
• 24 paid time off days plus 2 company days, 10 paid holidays plus 1 paid floating holiday, and ability to purchase 5 PTO days.
• Paid parental leave.
• 4‑week paid sabbatical after every 5 years of service.
• Financial adoption assistance and medical travel reimbursement programs, up to $600 annually for fitness memberships.
• Company‑paid subscription to Headspace.
• 2024 Cigna’s Well‑Being Award recognition for best‑in‑class health and wellness program.
• Dynamic, creative and values‑driven culture, modern and open office spaces, complimentary drinks, volunteerism and charitable matching.

Job type:
Permanent.

Location:

Hybrid – requires two days per week in the office.