Principal Engineer

FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow.

We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement - a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.

This position provides technical leadership for software engineering teams, ensuring adherence to best practices, architectural standards, and high‑quality development processes. The role leverages Warehouse Execution System (WES) expertise to guide solution design and support cross‑functional collaboration with product, business, and customer stakeholders. It oversees code and architecture reviews, drives technical strategy and innovation, and manages both onshore and offshore development teams.

The position also requires clear communication of technical concepts and flexibility to work late-night or early‑morning EST hours to support global operations.

Responsibilities:

* Provide hands on technical leadership and guidance to software engineers, ensuring best practices, architectural integrity, and efficient development processes.

* AI Integration & Tooling:
Proficiency in using LLM APIs, building RAG (Retrieval-Augmented Generation) systems, and mastering prompt engineering to bake AI features into standard applications.

* AI-Assisted Development:
The ability to use AI coding assistants (like Git Hub

* Copilot or Cursor) to accelerate writing, debugging, and refactoring code through effective task decomposition.

* Data & MLOps Foundations:
Core technical knowledge in data preprocessing, and cloud deployment (AWS/Azure) to manage and scale AI models in production environments.

* Provide leadership to define and develop best practices and tools for project execution and management.

* Using Warehouse Execution System expertise to provide Software development team the guidance for the best-fit software solution for the domain, as well as additional advisory opinions to functional team to build a future-oriented Fortna Warehouse Execution System (WES) software.

* Conduct code review and architecture review to ensure that the software is delivered in adherence to coding standards, best practices, quality standards, and able to handle exception scenarios occurred on the Warehouse, including but not limited to operator or hardware issues.

* Collaborate with cross-functional teams, including product managers, business analysts, designers, and other engineers, to define requirements, develop solutions, and deliver high-quality software products.

* Leading the collaboration between Software development team with other business stakeholders and customers to define the operational and technical scenarios and providing the Software solution to handle such scenarios.

* Produce technical documentation, including design documents, architecture diagrams, and API specifications.

* Effectively communicate complex technical concepts to both technical and non-technical stakeholders.

* Review and develop software to optimize performance, scalability, and efficiency through profiling, tuning, and other optimization techniques.

* Lead foundational product initiatives and set technical vision for applications.

* Innovate on and advocate for best practices…