Quality Engineer

Job Description

Summary:

About the Role

Digital products play a central role in how we create value for customers, support the teams who serve them, and shape the consumer experience.

Our product and engineering organizations brings together small, empowered teams that move with clarity, speed, and purpose, enabling digital to be a meaningful source of advantage across Coca-Cola's North America Operating Unit.

Our work spans customer journeys, service delivery, sales workflows, and the platforms that connect them. We are raising our standards for product craft and rebuilding the systems behind these experiences.

This role is ideal for someone who enjoys learning how products work end-to-end, asking good questions, and improving quality through thoughtful testing and collaboration.

* You'll focus on learning the product, validating new features, and helping the team prevent defects before they reach customers. Over time, you'll grow into writing and maintaining automated tests, contributing to CI signals, and supporting a consistent approach to release readiness. Quality strategy for new features and platform changes (risk-based test planning, acceptance criteria, release readiness)

* Test automation across layers (API, UI, integration/contract) with maintainable frameworks and clear patterns

* Quality signals in CI/CD (quality gates, flaky-test management, test data management, reporting)

* Non-functional quality (performance, resiliency, accessibility where applicable, and security-by-design partnering)

* Continuous improvement through defect prevention, root-cause analysis, and learning from production incidents

* What You Will Work On

Business Proposition

How We Work

You'll be part of a dedicated, cross-functional team (Product, Design, Engineering) that is:

* Empowered to solve problems, not just build features

* Accountable for outcomes, not output

* Collaborative by default, from discovery through delivery

* Continuously learning, using data and customer insight to improve

* Learn the product, users, and critical workflows; ask clarifying questions and surface gaps early

* Execute functional, regression, and exploratory testing for stories and releases; document results clearly

* Create and maintain test cases/checklists aligned to acceptance criteria (including key edge cases)

* Identify, report, and help triage defects with high-quality reproduction steps, logs/screenshots, and impact assessment

* Contribute to test automation with guidance-add new automated checks, maintain existing tests, and help reduce flakiness

* Collaborate daily with engineers, product managers, and designers to validate solutions and improve testability

* Support release readiness by validating critical journeys in staging/production and monitoring for post-release issues

What We're Looking For

* Curiosity and a learning mindset:
Enjoys understanding how systems work and improving them over time

* Solid testing fundamentals:
Can think in terms of scenarios, edge cases, and user workflows

* Clear communication:
Writes crisp defect reports and can explain risk and impact

* Collaboration:

Works effectively with product managers, designers, and engineers

* Technical growth:
Interested in automation, APIs, and using tools to make testing repeatable

* Technical judgment:
Makes smart tradeoffs between coverage, speed, and cost; avoids brittle suites

* Ownership & leadership:
Drives quality outcomes and influences how teams build and release

* Collaboration:

Partners effectively with product managers, designers, and engineers across the SDLC

* Technical judgment:
Makes smart tradeoffs, avoids over-engineering

* Ownership & leadership:
Takes initiative and influences decisions

* Collaboration:

Works effectively with product managers and designers

Key Qualifications

* 2-5 years of experience in quality engineering, software testing, or an internship/co-op in a software development environment

* Understanding of QA fundamentals (test case design, regression testing, defect lifecycle)

* Comfort learning basic automation and scripting (any language) and using tools to make tests repeatable

* Experience testing web applications and/or APIs (manual or automated),…