Senior Director, Platform Software Engineering

** Job Description*
* As the Director of Software Engineering in the IoT and Connected Devices team, you will provide technical leadership to the teams responsible for building and operating Oracle Cloud Infrastructure services that support connected devices across many industries. This role requires deep experience building cloud services within OCI, not only deploying applications on top of OCI. You should be familiar with OCI service architecture patterns, operational standards, control plane and data plane considerations, service ownership expectations, and OCI release and deployment processes.

By fostering a high-performance culture, you will mentor and develop team members, creating an environment that encourages continuous learning and professional growth. You are an OCI service owner and will work closely with product management, architects, Dev Ops, security, and operations teams to ensure customer success.

** Responsibilities*
* As Director of Engineering, you will own and drive the operations, architecture, and delivery of critical OCI services supporting IoT and Connected Devices. You will oversee customer experience, system stability, reliability, availability, performance, and scalability. You will lead incident response, root-cause analysis, and adoption of best practices for operating production-grade OCI services.

You will provide feature and architectural leadership, set strategic direction, and ensure the team builds services using OCI-native service architecture patterns. You will guide teams through OCI release processes, production readiness requirements, and safe deployment practices. You will define metrics and KPIs, lead community engagement, and be responsible for talent development, organizational growth, and execution excellence.

** Key Responsibilities*
* ** Service Ownership & Operations*
* Own and drive the service's operations, overseeing customer experience, system stability, reliability, availability, performance, and scalability. Lead incident response, root-cause analysis, operational reviews, and adoption of best practices for running production-grade OCI services. Ensure the team meets OCI service ownership expectations, including monitoring, alerting, operational readiness, security posture, compliance, and continuous improvement.

** OCI-Native Service Architecture & Engineering Leadership*
* Lead the design, development, and evolution of services built within OCI. Guide teams in applying OCI service architecture patterns, including service decomposition, tenancy and identity integration, control plane and data plane design, regional deployment models, resilience patterns, observability, security, and operational automation. Partner with architects and senior engineers to drive architectural improvements, technical roadmaps, platform enhancements, and long-term service strategy.

** Release, Deployment & Operational Readiness*
* Ensure engineering teams follow OCI release processes, deployment standards, change management practices, and operational readiness requirements. Drive disciplined execution around staged rollouts, regional releases, service validation, rollback planning, production readiness reviews, and post-release monitoring. Promote safe, repeatable, and auditable release practices across multiple sprint teams.

** Feature & Roadmap Delivery*
* Guide and coordinate new feature development across multiple sprint teams. Align feature delivery with product strategy, customer needs, architectural direction, and operational requirements. Remove roadblocks, manage dependencies, and ensure teams deliver high-quality capabilities while maintaining service reliability and operational excellence.

** Metrics & KPIs*
* Define and track KPIs and qualitative goals that measure the team's impact and align with Connected Devices business objectives. Use data-driven approaches to prioritize work, monitor progress, improve service health, and track tactical and strategic deliverables. Establish metrics for reliability, release quality, operational performance, customer experience, engineering productivity, and team execution.

** Talent Development & Leadership*
* Inspire,…