Senior Manager, Software Engineering- Full Stack

Senior Manager, Software Engineering
- Full Stack

Full Time Regular Manager HYBRID MNGR Atlanta, GA, US

Department:
Technology |

Location:

Atlanta, GA / Remote |

Reports To:

Head of Software Engineering

FLSA Status:
Exempt |

Employment Type:

Full-Time Hybrid | Level: Senior Manager

Senior Manager

Safe-Guard Products International is the industry leader in automotive protection products and F&I solutions, partnering with the world’s top OEM brands and a nationwide network of franchised and independent dealerships. Our platforms power the full lifecycle of vehicle protection—from dealer enrollment and incentive management to real-time rating, quoting, contracting, claims adjudication, cancellations, and consumer-direct experiences. We are transforming into an AI-first future culture, embedding intelligence across every platform our dealers, OEM partners, and internal operations teams rely on daily.

We are seeking a growth-minded Senior Manager to lead our Self-Service Claims Platform used by customers on mobile and desktop to file and manage claims. Reporting to the Head of Software Engineering, you will own the day-to-day leadership of the platform and its team, executing the engineering strategy, standards, and AI-native vision set by engineering leadership while being personally accountable for your platform’s success today and its evolution going forward.

The right candidate has operated in environments where platform quality is directly tied to customer experience and has a genuine passion for using AI to improve both the product and the way it’s built. You will lead the existing team and platform driving continuous improvement, stability, security, and predictable delivery while helping shape and execute a future ground-up redesign of the platform with an AI-first mindset.

• Own the day-to-day leadership of the team that builds and operates the self-service claims platform while fostering a culture of ownership, accountability, and continuous learning.
• Lead with humility and curiosity, actively solicit ideas from your team, challenge assumptions, and foster a culture where innovation is everyone’s responsibility.
• Drive a cultural shift of taking to ownership. Energize and shape the team to be proactive, and create an environment where engineers think independently and make hard decisions when needed.
• Grow and develop your team through regular 1:1s, performance reviews, coaching, clear expectations, and stretch assignments; build career progression that rewards technical excellence and leadership growth, and develop your strongest engineers into future leaders.

• Own platform stability, quality, and continuous improvement on Angular/Node.js (frontend) and Java Spring Boot (backend), integrating with shared APIs used by SG Connect and SG VSC (internal claims systems).
• Set the technical direction for the platform within the architecture strategy and standards established by engineering leadership; make sound build/buy/partner and design decisions and clearly communicate trade-offs upward to your leadership and stakeholders.
• Help shape and prepare for a future ground-up redesign of the platform, balancing ongoing delivery on the current system with planning and architecture work for what comes next.
• Guide architectural decisions and review code credibly across the stack, partnering with Architecture, Security, and shared-API teams to ensure cohesive, integrated platform experiences.

• Champion an AI-first mindset to identify where AI/LLM capabilities (chatbots, intelligent claim triage, guided self-service flows) can improve the customer experience today and in the upcoming redesign.
• Bring hands-on AI-led development practices into the team’s day-to-day workflow, operationalizing the organization’s approved AI tooling to accelerate development velocity, improve code quality, and reduce operational work.
• Apply Safe-Guard’s responsible-AI evaluation frameworks and responsible-use guidelines to your platform, ensuring any AI capability deployed to production meets the company’s…