Information Technology Manager, Software

How You’ll Help Us Keep Climbing (Overview & Key Responsibilities)

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience. Delta is investing in and growing our capabilities across our IT global technology hubs, to continually improve the end‑to‑end travel experience for our customers and enable our 90,000 Delta people who serve them.

Join us on our transformation journey in becoming a world‑class IT organization at the world’s best airline! As an Information Technology Manager, Software, you will lead full‑stack engineering squads to build and support highly available, resilient, and secure solutions. The IT Manager will balance their time between technical thought‑leadership, hands‑on solution collaboration, and talent development. This leader will also be responsible for overseeing the entire software development lifecycle, ensuring timely delivery of projects, and fostering a collaborative and innovative work environment.

• Lead, mentor, and manage a team of software engineers.
• Oversee the design, development, and deployment of software applications.
• Collaborate with cross‑functional teams to define project requirements and deliverables.
• Ensure the implementation of best practices in software development and coding standards.
• Conduct regular performance reviews and provide constructive feedback.
• Manage project timelines, budgets, and resources effectively.
• Stay updated with the latest industry trends and technologies such as Agentic AI solutions.

• 10+ years of hands‑on professional experience in information technology, preferably managing development teams.
• Strong knowledge of software development methodologies (e.g., Agile, Scrum).
• Proficiency in programming languages such as Java, C++, Python, or similar.
• Experience with AWS Cloud computing platform.
• Familiarity with generative AI concepts (LLMs, prompt engineering, RAG architectures) and their practical enterprise applications.
• Familiarity with Dev Ops practices and tools.
• Experience with microservices architecture and containerization (Docker, Kubernetes).
• Proven track record of successfully managing and delivering complex software projects.
• Solutions oriented, using rigorous logic and methods to solve difficult problems with effective solutions.
• Excellent written and verbal skills, communicating effectively with all levels of employees and management.
• Self‑learner, quickly picking up new technologies and delivering tangible results.
• Highly adaptable, driver of change, capable of quickly rallying teams.
• Personal accountability, acting proactively and accepting responsibility for outcomes.
• Collaborate and communicate across teams to improve domains and make IT greater than the sum of its parts.
• Systems thinking, understanding interdependencies in the Delta environment.
• Excellent judgement, balancing risk to operation with need for agility.
• Execute with a sense of urgency.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or equivalency.
• At least 18 years of age and authorized to work in the United States.

• Bachelor’s degree in Computer Science, Information Systems, or related technical field.
• Experience working in an airline technology environment.

• Competitive salary, industry‑leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• New hires: up to 2 weeks of vacation, earned for the following vacation year (April 1 – March 31).
• Up to 56 hours of paid personal time within a 12‑month period.
• 10 paid holidays per calendar year.
• 12 weeks of paid maternity/parental leave for birthing parents.
• 2 weeks of paid parental leave for non‑birthing parents.
• Comprehensive health benefits – medical, dental, vision, short/long‑term disability, life insurance.
• Family care assistance – fertility support, surrogacy and adoption assistance, lactation support, subsidized backup care, and programs supporting loved ones in all stages.
• Holistic wellbeing programs – physical, emotional, social, financial health; employee assistance program; free financial coaching; mental health resources.
• Domestic and international space‑available flight privileges for employees and eligible family members.
• Career development programs to achieve long‑term career goals.
• Worldwide partnerships to engage in community service and sustainability initiatives.
• Business resource groups to promote inclusion and implement strategies.
• Recognition rewards and awards through the Unstoppable Together platform.
• Access to over 500 discounts and voluntary benefits through Delta Parks.