Engineering Manager, WMS

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

Stord is building the operating system for modern supply chain: a unified platform handling Order Management, Warehouse Management, Transportation, and Consumer Experience for brands doing over $10B in commerce annually.

WMS is the core engine running Stord's fulfillment operation today, in real time, for real customers. The team is also investing heavily in platform enhancements that matter to Stord's continued growth. This role owns two engineering teams dedicated to maintaining and enhancing the platform.

This role is for a hands-on manager who can lead two teams end-to-end, keep delivery predictable, and stay close enough to the systems to make good calls under pressure. You should have strong engineering fundamentals yourself: this isn't a role for someone who's drifted away from the technical side of the job. If you can build strong teams, keep them delivering, and stay decisive when it counts, this role was built for you.

• You'll manage engineering on the system that runs Stord's live fulfillment operations, where reliability and correctness matter every single day.
• The platform work underway in WMS right now is directly tied to Stord's growth trajectory, and you'll have real influence over how it gets built.
• You'll own two full engineering teams from day one, with real scope and real technical decisions, not a coordination role sitting on top of someone else's teams.
• We use Elixir as our preferred stack, giving you the chance to build deep expertise in a language built for exactly this kind of real-time, high-throughput system.

Team Delivery & People Leadership

• Own the complete people management lifecycle for two engineering teams: hiring, 1:1s, performance management, and career development.
• Set sprint goals and delivery commitments for both teams, and hold them to a consistent, predictable cadence.
• Run team ceremonies (planning, retros, standups) in a way that builds trust and team health, not just tracks tickets.

Platform Enhancement

• Drive your teams' contribution to ongoing platform enhancement initiatives within WMS.
• Translate business priorities into concrete team goals and technical work breakdown.
• Partner with product and other WMS engineering managers to sequence enhancement work against ongoing platform needs.

Operational Excellence & Reliability

• Own the reliability of the systems your teams maintain, since WMS runs live fulfillment operations with no room for silent failure.
• Build a production mindset on your teams: monitoring, failure modes, and operational readiness…