Engineering Manager, WMS

Company Overview

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce‑enablement technology with high‑volume fulfillment services, Stord provides brands a platform to compete with retail giants.

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator‑built software suite including OMS, Pre‑ and Post‑Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience h Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end‑to‑end commerce solutions combine best‑in‑class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry‑leading consumer experiences on every order.

WMS is the core engine running Stord’s fulfillment operation today, in real time, for real customers. The team is also investing heavily in platform enhancements that matter to Stord’s continued growth. This role owns two engineering teams dedicated to maintaining and enhancing the platform. It is for a hands‑on manager who can lead two teams end‑to‑end, keep delivery predictable, and stay close enough to the systems to make good calls under pressure.

You should have strong engineering fundamentals yourself: this isn’t a role for someone who has drifted away from the technical side of the job. If you can build strong teams, keep them delivering, and stay decisive when it counts, this role was built for you.

Own the complete people management lifecycle for two engineering teams: hiring, 1:1s, performance management, and career development. Set sprint goals and delivery commitments for both teams, and hold them to a consistent, predictable cadence. Run team ceremonies (planning, retros, standups) in a way that builds trust and team health, not just tracks tickets.

Drive your teams’ contribution to ongoing platform enhancement initiatives within WMS. Translate business priorities into concrete team goals and technical work breakdown. Partner with product and other WMS engineering managers to sequence enhancement work against ongoing platform needs.

Own the reliability of the systems your teams maintain, since WMS runs live fulfillment operations with no room for silent failure. Build a production mindset on your teams: monitoring, failure modes, and operational readiness as part of the design process, not an afterthought. Lead your teams through incidents in your area of ownership, from response through root cause resolution.

Partner with peer WMS engineering managers to align priorities, standards, and technical approach across teams. Represent your teams in WMS‑wide planning and roadmap discussions. Keep your teams’ work coordinated with the rest of the WMS platform so priorities don’t drift out of sync.

• Strong engineering fundamentals; able to engage credibly in design discussions, code review, and architecture decisions with your teams, not just process and delivery.
• People‑management fundamentals; managed engineers directly: hiring, performance reviews, feedback, and career development, not just project coordination.
• Delivery ownership; can run a scrum team (or two) through predictable, consistent delivery cycles and communicate progress, risk, and blockers clearly to leadership.
• Comfort with ambiguity; can set clear direction for your teams even when priorities or requirements…