Software Developer - Architect

Position Summary

The Architect, AI/ML will serve as a hands‑on technical leader responsible for modernizing our Approvals platform — replacing legacy BPM systems with intelligent, agentic workflows powered by large language models.

• Lead the architectural transformation from rule‑based BPM to agentic, LLM‑powered approval workflows — defining the long‑term vision and driving hands‑on execution
• Design, build, and own the prompting layer and orchestration infrastructure on top of foundation models, including RAG pipelines, context injection, multi‑agent coordination, and human‑in‑the‑loop escalation patterns
• Lead hands‑on fine‑tuning efforts, making principled trade‑offs between adaptation approaches (LoRA, PEFT, instruction tuning, RLHF)
• Establish LLMOps practices for production reliability, observability, and drift detection
• Diagnose and resolve production issues in LLM‑powered systems; develop runbooks and raise engineering team capability through direct collaboration and pairing
• Partner with product and engineering leadership to define and sequence the agentic BPM roadmap

• 4–5+ years of hands‑on machine learning experience in production environments; direct coding expectations — this is not a staff or advisory role
• Demonstrated experience building prompting layers and orchestration systems on top of foundation models
• Proven track record of shipping LLM‑based systems to production
• Deep expertise in LLM fine‑tuning methodologies and agentic system design

• Prior experience modernizing or replacing BPM systems with AI‑driven alternatives
• Experience with multi‑agent orchestration frameworks
• Background in enterprise workflow automation or approvals domains
• Familiarity with cloud‑native ML infrastructure

• AI Agents
• Scalable Software Architecture
• Software Architecture Design
• Software Design and Development

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