Senior Manager, Software Engineering

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.

Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.

Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and Capital

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As Senior Manager, Engineering for Protect, you will lead a critical engineering area within Pindrop’s fraud detection platform. This role combines hands-on technical credibility with strong people leadership. You will help your team build and operate scalable, high-performance services that power real-time fraud detection, while partnering closely with Product, Research, and peer engineering leaders to deliver meaningful customer outcomes.

More specifically, you will:

• Lead the strategy, execution, and day-to-day engineering operations for a key Protect domain, with a focus on reliability, delivery quality, and technical health.
• Manage, mentor, and grow a team of engineers, building a culture of ownership, continuous improvement, and strong technical execution.
• Stay close to the architecture and implementation details, moving comfortably between planning, technical design, and operational problem-solving when needed.
• Partner with Product, Research, SRE, and adjacent engineering teams to prioritize work, remove bottlenecks, and deliver scalable solutions in a multi-cloud environment.
• Strengthen engineering fundamentals across your area, including observability, incident response, quality practices, CI/CD, and team operating cadences.
• Use data, metrics, and technical judgment to identify systemic issues, improve team effectiveness, and raise the bar on execution.

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.

Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.

Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and Capital

G.

As Senior Manager, Engineering for Protect, you will lead a critical engineering area within Pindrop’s fraud detection platform. This role combines hands-on technical credibility with strong people leadership. You will help your team build and operate scalable, high-performance services that power real-time fraud detection, while partnering closely with Product, Research, and peer engineering leaders to deliver meaningful customer outcomes.

More specifically, you will:

• Lead the strategy, execution, and day-to-day engineering operations for a key Protect domain, with a focus on reliability, delivery quality, and technical health.
• Manage, mentor, and grow a team of engineers, building a culture of ownership, continuous improvement, and strong technical execution.
• Stay close to the architecture and implementation details, moving comfortably between planning, technical design, and operational problem-solving when needed.
• Partner with Product, Research, SRE, and adjacent…