Qa Lead Engineer

QA Lead Engineer (E-Commerce/Loyalty)

Location:

Atlanta, GA

We are seeking an experienced QA Lead to define, drive, and execute the quality assurance strategy for a large-scale digital platform modernization and integration orchestration program within the QSR and e-commerce ecosystem.

This role will lead end-to-end testing efforts across cloud-native microservices, API gateways, event-driven systems, loyalty platforms, identity services, and commerce integrations, ensuring production readiness, scalability, security, and resilience.

Strong experience in e-commerce, loyalty platforms (Paytronix preferred), API testing, event-driven systems, and cloud-native architectures is highly desirable. The ideal candidate brings deep expertise in automation frameworks, API testing, AWS-native systems, CI/CD pipelines, observability-driven quality practices, and Agile delivery models, with strong exposure to e-commerce and loyalty-centric customer journeys.

• Define and own the end-to-end QA strategy, roadmap, and execution model across discovery, build, integration, and production rollout phases.
• Lead QA planning, estimation, and execution across cloud-native microservices, API layers, middleware orchestration services, identity and loyalty systems, and third-party integrations.
• Design and implement test strategies for event-driven architectures, asynchronous systems, and API gateways, including functional, regression, performance, security, and resiliency testing.
• Drive automation-first quality practices, building scalable frameworks for API automation, UI automation, integration testing, and contract testing.
• Establish continuous testing pipelines integrated with CI/CD workflows, enabling feature flag validation, progressive release testing, and canary deployments.
• Own production readiness validation, including traffic routing through proxy/shim layers, caching behavior validation, failover scenarios, and graceful degradation testing.
• Lead performance, load, and stress testing to validate system scalability during peak transaction volumes and high concurrency scenarios.
• Implement observability-driven QA practices, leveraging logs, metrics, and distributed tracing (Open Telemetry) for proactive defect detection and root cause analysis.
• Drive test environment management, including cloud-based test setups, test data strategies, and service virtualization for dependent systems.
• Partner closely with architects, Dev Ops, product owners, and engineering teams to ensure quality gates, guardrails, and governance controls are embedded throughout the SDLC.
• Mentor QA engineers drive best practices, establish test standards, and continuously improve testing effectiveness and efficiency.
• Provide transparent reporting on quality metrics, risks, release readiness, and defect trends to stakeholders.

• 10-15 years of experience in Quality Engineering, with 3+ years in a QA leadership role for enterprise-scale platforms.
• Strong experience testing microservices, REST APIs, API gateways, and event-driven architectures.
• Hands-on expertise with automation frameworks such as Selenium, Playwright, Cypress, Rest Assured, Postman/Newman, Karate, JMeter, or equivalent tools.
• Proven experience in CI/CD-based continuous testing models using Jenkins, Git Hub Actions, Git Lab CI, AWS Dev Ops, or similar.
• Strong experience testing cloud-native platforms on AWS, including containerized and serverless workloads.
• Experience validating loyalty platforms, identity systems, and digital commerce workflows.
• Strong understanding of e-commerce funnels, payment workflows, checkout flows, customer engagement journeys, and loyalty lifecycle management.
• Experience implementing performance testing, resiliency testing, chaos testing, and security testing strategies.
• Strong analytical, communication, stakeholder management, and leadership skills.
• Experience working in Agile / Scrum / SAFe environments.

• Direct experience testing loyalty platforms such as Paytronix or equivalent systems.
• Experience in QSR, retail, hospitality, or high-scale consumer digital ecosystems.
• Hands-on experience with feature flags, progressive rollouts, canary releases, and A/B testing validation.
• Exposure to Open Telemetry, distributed tracing platforms, and observability tooling.
• Experience testing high-volume transaction systems with strict latency SLAs.

Certifications in ISTQB, Agile Testing, Cloud, or Dev Ops practices.