Client Integration Engineer

Company Description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

The Digital Solutions Engineer is a highly hands‑on practitioner responsible for building, configuring, and supporting Adobe platforms. This role operates directly within Adobe Workfront, Workfront Fusion, and AEM
, delivering workflows, automations, integrations, and fixes—not just designing them.

This is an execution‑first role (70–80% hands‑on) requiring strong technical depth, automation mindset, and troubleshooting skills.

Required Skills (Must Have) –

• Adobe Workfront (Core Platform Expertise)
  • Deep hands‑on configuration and administration
  • Custom forms, workflows, and reporting
  • Security model (roles, permissions, access levels)
  • Ongoing optimization and system cleanup
• Workfront Fusion (Automation & Integration – Required)
  • Build and manage end‑to‑end automations
  • Experience integrating Workfront with AEM and other systems
  • Troubleshoot failed scenarios and optimize automation flows
  • Automate intake, routing, notifications, and data synchronization
• Adobe Experience Manager (AEM Assets)
  • Hands‑on AEM Assets configuration:
    • Metadata schemas, taxonomy, and folder structures
    • Asset workflows (ingestion, approvals, publishing)
    • Permissions and access controls
  • Troubleshooting AEM issues (workflow failures, metadata, permissions)
  • Supporting DAM operations and downstream usage
• Scripting & Automation (Required)
  • Strong experience with Python
  • Ability to build scripts for:
    • API integrations
    • Data transformation and processing
    • Automation beyond platform‑native capabilities
  • Experience debugging integration and data issues using scripts
• Integrations & APIs
  • Hands‑on experience with:
    • REST APIs
    • Adobe APIs / Adobe I/O
  • Building and troubleshooting system integrations
  • Designing reliable, scalable automation patterns
• Preferred or Willingness to Learn (Nice‑to‑Have)
  • Adobe Journey Optimizer (AJO)
    • Journey creation (batch or real‑time)
    • Event triggers, audiences, and decisioning
    • Messaging execution and delivery troubleshooting
  • Adobe Campaign (Classic or v8)
    • Campaign workflow execution
    • Targeting, scheduling, and data mapping
    • QA, testing, and troubleshooting campaign issues
    • Expectation:
      Candidates without AJO/Campaign experience should demonstrate a clear ability and interest in learning these platforms as part of the role.

• Build and configure solutions directly in platforms (not just design)
• Own features end‑to‑end: build → deploy → support
• Automate manual processes using Fusion and scripting
• Troubleshoot platform, workflow, and integration issues
• Support day‑to‑day operations for business users
• Document solutions clearly for scalability and supportability

• 4–7+ years of hands‑on platform experience (not just oversight)
• Proven expertise in:
  • Workfront
  • Workfront Fusion
  • AEM Assets
  • Python scripting / automation
• Experience working in production environments and resolving live issues

• Strong “builder” mindset
• Comfortable debugging systems end‑to‑end (platform + integration + code)
• Able to manage multiple active workflows and production issues
• Focused on automation, efficiency, and system reliability

• Hands‑on
• Technical
• Execution‑focused

• Strategy‑only
• Project management
• “Design and handoff”

• Platforms are stable and scalable
• Manual work reduced through automation (Fusion + scripting)
  Integrations operate reliably
• Users are enabled through strong configurations and documentation

• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity…