Product Technologist

Title:Product Specific Technologist
Client:Southern Company Services
Location:Atlanta, GA 30308
Contract:3 Years
Experience:10+ Years

We are seeking an experienced
Product Specific Technologist / Developer Support Analyst
to support enterprise adoption of
AI coding assistants
, with a primary focus on
Git Hub Copilot
and emerging tools such as Claude Code.

This role combines software development consulting, developer enablement, technical support, platform administration, and AI-assisted development. The successful candidate will help developers effectively and securely incorporate coding assistants into planning, coding, testing, debugging, documentation, modernization, and CI/CD workflows.

• Provide technical support and consultation for
  Git Hub Copilot
  users.
• Troubleshoot access, configuration, IDE integration, authentication, networking, and unexpected AI behavior.
• Promote responsible adoption of AI coding assistants across developer teams.
• Develop reusable prompts, skills, agents, templates, scripts, and technical guidance.
• Support administration of coding-assistant platforms, including licensing, policies, integrations, and usage controls.
• Perform root cause analysis and coordinate technical escalations.
• Help development teams integrate AI assistants into software development and CI/CD processes.
• Create onboarding materials, demonstrations, FAQs, troubleshooting guides, and technical documentation.
• Deliver developer workshops, office hours, coaching, and product-adoption support.
• Evaluate new AI coding tools, models, integrations, and features.
• Promote secure coding, human review, testing, data protection, and compliance standards.

• 10+ years of relevant software development, developer tooling, Dev Ops, application support, or platform technology experience.
• Strong software development and SDLC knowledge.
• Professional experience with
  Git Hub Copilot or comparable AI coding assistants
  .
• Strong knowledge of Git Hub, Git, repositories, pull requests, permissions, and CI/CD.
• Advanced troubleshooting and root cause analysis skills.
• Experience supporting enterprise technology platforms.
• Strong understanding of application architecture, secure coding, testing, and maintainability.
• Excellent technical writing, communication, consultation, and customer-service skills.

• Git Hub Copilot / AI Coding Assistants
• C#, .NET / .NET Core
• Visual Studio / VS Code
• Angular, Blazor, Type Script, Java Script
• REST APIs and web services
• SQL and relational databases
• Azure, Databricks, Azure Functions
• CI/CD and Dev Ops
• Markdown, YAML, JSON, scripting and automation
• Claude Code or other agentic development tools

Bachelor’s degree in
Computer Science, Information Systems, Engineering, or a related field
, or equivalent relevant professional experience.

Git Hub Copilot | Generative AI | AI Coding Assistants | Git Hub | C# | .NET | Azure | Dev Ops | CI/CD | Developer Support | Software Development | Prompt Engineering | Technical Troubleshooting | Platform Administration | Developer Enablement | Responsible AI