Vehicle Operations Logistics Specialist

Pay Range

• $16.74 per hour (Paid Weekly)

Cox Automotive is searching for Vehicle Operations Logistics Specialist

Cox Automotive is a leading provider of automotive products and services, offering a wide range of solutions to dealers, manufacturers, and consumers. With a focus on innovation and customer service, Cox Automotive helps clients navigate the ever-changing automotive industry landscape. From digital marketing and software solutions to vehicle remarketing and logistics, Cox Automotive is dedicated to driving the future of the automotive industry.

This is a 3 Month W2 contract assignment with the opportunity for contract extension or to transition to a permanent, full-time role based on performance and business needs.

Monday - Friday; 40 hours per week

Candidate can be local to any Manheim location:

• Manheim Atlanta
• Manheim Birmingham
• Manheim Darlington
• Manheim Fredericksburg
• Manheim Georgia
• Manheim Harrisonburg
• Manheim Kansas City
• Manheim Little Rock
• Manheim Nashville
• Manheim North Carolina
• Manheim St Louis
• Manheim Statesville
• Manheim Wilmington
• Manheim Central
• Manheim Daytona Beach
• Manheim Fort Lauderdale
• Manheim Fort Myers
• Manheim Jacksonville
• Manheim Lafayette
• Manheim Lakeland
• Manheim Mississippi
• Manheim New Orleans
• Manheim Orlando
• Manheim Palm Beach
• Manheim Pensacola
• Manheim St Pete
• Manheim Tallahassee
• Manheim Tampa

• Facilitate and manage the process of transportation of customer vehicles within an assigned region
• Demonstrate proficiency in making real time phone calls through the recorded line to verify vehicle status with pickup sites
• Monitor and correct master data files for location errors
• Manage email boxes for multiple locations and collaborate on regional emails
• Request Hold Harmless/Releases
• Process fees and post assessorial charges to record
• Entry of all manual orders and processing of other AS400 system orders
• Investigate kickback of VINs by carriers to get units re-dispatched
• Manage escalated Client Success VINs with peers and agents
• Monitor holds and verification delays
• Dispatch negotiation and apply sales tactics to increase margin
• Action AutoIMS for Trans Delay Holds, Cancellations, ETA’s
• Follow up with carriers on several VINs daily
• Hold carriers accountable to their plan
• Create and manage corrective action of a vendor
• Monitor order entry failures throughout the day and correct
• Track margin requirements and understand margin relative to position
• Build relationships with Manheim Auction commercial team and management
• Measure performance and understand analytics for clients and vendors
• Report on performance results for high level management and executive leaders
• Compile vehicle transportation related data and generate reports
• Follow all job-related duties as directed by supervisor
• Think outside the box and solve problems quickly

• 1-3 years administrative experience (automotive industry preferred)
• Working knowledge of computer usage including Microsoft Excel, Outlook, and Word
• Ability to work independently in a matrix environment to execute and deliver results
• Excellent customer service and multi-tasking skills
• High attention to detail including precise data entry
• Excellent written and verbal communication skills
• Ability to work with a high sense of urgency in a dynamic, fast-paced environment
• High School Diploma or equivalent
• Valid Driver’s License and ability to pass a background check and drug test
• Some college education (preferred)
• 1+ years’ experience in transportation field or automotive auction house (preferred)
• 1+ years’ experience in sales or call center (preferred)

As a woman-owned firm, Atrium values diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

NO C2C OR THIRD-PARTY VENDORS