Medical Equipment Service and Delivery Driver

Position Title

Customer Service Technician I – Agiliti

The Medical Equipment Service and Delivery Driver (Customer Service Technician I) is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick‑up of medical equipment, processing, cleaning, inspecting, and testing equipment including inventory maintenance.

Monday - Friday 4:00 PM - 12:30 AM, rotating on‑call shifts.

• Safely load, secure, and deliver medical equipment to customers.
• Retrieve equipment from customer locations, safely transporting the equipment back to the office.
• Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment.
• Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

• 21 years of age or older, with a high school diploma or equivalent.
• Current, valid, and unrestricted driver’s license with a safe driving record.
• Customer service experience; prior work experience in a hospital setting is helpful.
• Basic computer skills.
• Willingness to work flexible hours, including evenings, weekends and holidays, as well as emergency off‑hours as required to support a 24/7 schedule.
• Ability to lift and/or push up to 75 pounds and perform repetitive physical tasks such as standing, walking, bending, stooping, twisting, climbing, crouching, kneeling, and crouch/squat for extended periods.

• Health insurance options:
  Medical, Dental & Vision plans.
• Short- and Long-Term Disability plans.
• Flexible Spending Accounts and Health Savings Accounts.
• Life Insurance Options.
• Paid Time Off.
• 401(k) Saving Plan with employer match.
• Employee Discounts.
• Tuition Reimbursement.
• Daily Pay program.
• Employee Assistance Program and wellness programs.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities.

Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.