Air Export Coordinator

Schedule: Monday–Friday, 8:00 AM – 5:00 PM (additional hours as needed)

We are seeking an experienced Air Export Coordinator to manage and coordinate international air export shipments from origin through final departure. The ideal candidate will have a strong background in freight forwarding, air export operations, customer service, and regulatory compliance. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple shipments in a fast-paced environment.

• Coordinate and manage air export shipments from booking to departure.
• Prepare and process export documentation, including airway bills and customs-related paperwork.
• Arrange airline bookings and monitor shipment schedules to ensure on-time departures.
• Track and trace shipments, providing proactive updates to customers and internal stakeholders.
• Serve as the primary point of contact for customers, overseas agents, carriers, and vendors.
• Resolve shipment delays, documentation discrepancies, and operational issues.
• Ensure compliance with export regulations, TSA requirements, airline policies, and company procedures.
• Maintain accurate shipment records and system data within Cargo Wise or similar transportation management systems.
• Coordinate with warehouses, trucking companies, and internal departments to support shipment execution.
• Assist with rate requests, billing support, and operational reporting as needed.
• Identify process improvement opportunities to enhance efficiency and service quality.

• High school diploma or equivalent required;
  Associate’s or Bachelor’s degree preferred.
• 3–5 years of air export experience within a freight forwarding or logistics environment.
• Strong knowledge of air export documentation, airline booking procedures, and export compliance requirements.
• Experience using Cargo Wise or similar freight forwarding software.
• Dangerous Goods (DG/IATA) certification preferred or willingness to obtain.
  
  Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Excellent organizational, communication, and problem-solving skills.
• Ability to prioritize multiple shipments and meet strict deadlines.

• Strong customer service and relationship management abilities.
• High attention to detail and accuracy.
• Ability to work independently and make sound operational decisions.
• Team-oriented mindset with a strong sense of urgency and accountability.
• Health, dental, and vision benefits
• Paid time off and holidays
• Career growth within a global logistics environment