Logistics Coordinator

Account Management:

• Develop and maintain strong relationships with clients to understand their logistics needs and expectations.
• Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
• Monitor and manage client accounts to ensure high levels of satisfaction and retention.

Logistics Coordination:

• Plan, coordinate, and oversee logistics operations in our Truckload team.
• Ensure timely and accurate delivery of goods to clients, optimizing routes and transportation methods.
• Negotiate with carriers in order to maximize profitability and improve efficiency by identifying ways to improve cost savings

Problem Solving and Issue Resolution:

• Proactively identify potential issues in the operations and implement effective solutions.
• Handle any logistics-related problems that arise, ensuring minimal disruption to client services.
• Communicate effectively with clients regarding any changes or delays in delivery schedules.

Data Management and Reporting:

• Maintain accurate records of all logistics activities.
• Generate regular reports on logistics performance and present findings to management and clients.
• Utilize logistics software and systems to track and manage shipments, ensuring data integrity.

Continuous Improvement:

• Stay up-to-date with best practices in logistics and supply chain management.
• Identify opportunities for process improvements and implement changes to enhance service quality.
• Participate in training and development programs to continuously improve skills and knowledge.