Transportation Shuttle Supervisor

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

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ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

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Responsible for serving as the front-line of transportation support, collaborating with the client to coordinate route planning and coverage contingency plans, interfacing with passengers and other supervisors to ensure the safe and timely transportation for the City of Atlanta.

* High school diploma or equivalent.

* Flexibility to work assigned shifts, including evenings, weekends, and holidays, and the ability to respond to emergency operational needs when required.

* One (1) year of supervisory experience is required. Previous dispatch experience, customer service experience, and commercial driving experience are required.

* Must possess a Class B or Class A Commercial Driver License (CDL) with Passenger Endorsement and a current DOT Medical Certification.

* Answer incoming calls from clients, Bus Operators, and other personnel in a professional and courteous manner.

* Observe and ensure buses are departing on a timely basis per the assigned schedule.

* Stay updated with DOT regulations, company policies, and industry best practices.

* Provide direct support, management, and leadership to all Bus Managers within the transportation zone.

* Provide daily oversight and management of operations, extending front-line support to drivers as needed.

* Manage employee issues including tardiness, absenteeism, late call-outs, and employee relations disputes.

* Ensure buses are entered in the GPS system.

* Prioritize safety in all transportation services through practice, communication, reinforcement, and regulation.

* Provide front-line observation of Bus Managers for reasonable suspicion of drug or alcohol misuse and respond accordingly as trained.

* Review daily Moments of Safety with the team.

* Notify Bus Drivers of selection for random drug and alcohol testing.

* Coordinate transportation route planning, coverage, and contingency plans.

* Make daily adjustments to routes, schedules, and driver assignments based on absences, late call-outs, breakdowns, and other factors.

* Respond to all on-site accidents and coordinate with law enforcement officials as needed.

* Manage the continuous safety and quality improvement for all transportation services within the zone.

* Regularly observe Bus Drivers, identify needs for remedial training, and develop action plans with Safety & Training.