Planning Supervisor

About New Cold

New Cold is a global leader in advanced food logistics. Our warehousesand transport network sit at the center of the food supply chain. Connecting the world’s major food manufacturers with retailers and food service providers.

Our goal is to keep the world’s food fresh and safe with our proprietarytechnologies and innovative solutions.

New Cold designs, builds, and operates state-of-the-art cold storage facilities that are highly automated. We push the boundaries of logistics with end-to-endstorage and transport operations that add greater resilience, efficiency, and sustainability to supply chains on four continents. And we are growing rapidly.

To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinkingenvironment? Join us!

The Planner Supervisor oversees daily planning and coordination of cold storage warehouse operations to ensure inbound and outbound orders are executed safely, accurately, and on time. This role leads the planning team, coordinates closely with warehouse operations, carriers, and customers, and ensures compliance with customer requirements, service level agreements, food safety standards, and temperature-control protocols. The Planner Supervisor plays a key role in maintaining operational efficiency while promoting a strong culture of safety, quality, and continuous improvement.

• Provide daily oversight, coaching, and development of the planning team
• Coordinate receiving, picking, loading, and dispatch activities within cold storage operations
• Ensure all customer orders are accurately entered, planned, and maintained in the Warehouse Management System (WMS)
• Partner with warehouse leadership, shift leaders, and operators to optimize workflow and labor efficiency
• Work directly with customers and carriers to ensure delivery requirements, appointment adherence, and service commitments are met
• Manage service- and stock-related quality issues, including temperature deviations, damages, and inventory discrepancies
• Monitor and communicate deviations from process, quality, or service standards, including risks to customer service or food safety
• Ensure product integrity is maintained at all times, including compliance with temperature controls and handling requirements
• Prepare and deliver agreed-upon reporting and performance communication to customers

• Support site operations as required, including assisting with operational tasks during peak periods
• Help maintain a clean, organized, and audit-ready work environment
• Actively identify and implement opportunities for continuous improvement in planning and workflow processes

We are seeking motivated and forward-thinking individuals who thrive in collaborative and fast-moving environments. Our ideal candidate has:

• High School Diploma or equivalent required
• Associate’s degree (AA) or equivalent combination of education and training preferred

• Minimum of 2 years of experience in planning, logistics, or warehouse operations
• Cold storage, refrigerated, or food-grade warehouse experience strongly preferred
• Prior supervisory or leadership experience preferred

Work is performed in a temperature-controlled warehouse environment, including refrigerated and freezer areas. Regular exposure to cold temperatures and warehouse conditions.

At New Cold, our people are our most valuable asset. We take pride in our team-oriented culture, where innovation and collaboration are at the heart of everything we do.

What we offer:

• A supportive and collaborative environment.
• The opportunity for professional growth in a fast-scaling, international company.
• The chance to have real impact and innovate alongside other bright minds.
• The challenge of transforming the future of cold storage and food logistics.
• A strong commitment to employee well-being.

Whether you’re a seasoned expert or just starting your career, New Cold provides the opportunities and challenges that allow you to grow and excel.…