Territory Sales and Service Representative

Overview

Want to build a brighter, bolder future and cultivate your career? Join Ecolab's team and help create a world in which we all thrive.

Our Institutional team enhances customer success in sectors like hospitality, food service, long‑term care, commercial, education, and government by focusing on satisfied guests, protected reputations, and efficient operations. Committed to building lasting relationships, we leverage our industry expertise and science‑based guidance in cleanliness, food safety, and public health. Through our collaborative partnerships, we empower customers to elevate their service and ensure the highest safety standards.

Ecolab is seeking a Territory Sales and Service Representative to join our team in the Auburn Hills, MI market. You will serve as the face of Ecolab, managing your territory, servicing laundry and dish machines, dispensing equipment and systems, and selling new solutions to help achieve a cleaner, safer & healthier environment for all.

• Leverage tools and technology (including tablet and mobile phone apps) to conduct customer visits and recommend unique programs and solutions.
• Communicate our total value to the customer to meet their needs and grow sales within existing accounts.
• Use problem‑solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
• Provide emergency service to existing customers via phone or in person, as needed.
• Assist in the installation of equipment and solutions.
• Demonstrate safe equipment use, ensuring customers' operations are fully functional.
• Manage equipment, parts, and inventory to control costs.

This is a field‑based position and may require travel to the following locations and surrounding areas:

• Auburn Hills, MI
• Utica, MI
• Novi, MI
• Flint, MI

During training, you will travel to Ecolab Corporate Headquarters in Eagan, Minnesota for 2 of the 12 weeks; the remaining weeks are in‑field. Travel expenses are paid by Ecolab. You must have proper travel documentation.

Generally, 1 in 8 weekends are required based on business demand.

• Access to best‑in‑class resources, tools, and technology.
• Independent work environment where you manage your monthly schedule.
• Culture of safety with top‑notch training and personal protection equipment.
• An award‑winning paid training program (including paid travel time) at a state‑of‑the‑art facility in Eagan, MN.
• Receive a company service vehicle and cell phone for business use. Fuel, drive time, and vehicle maintenance are paid.
• Grow your income as you drive growth.
• Opportunities for growth and development with tuition reimbursement.

• High School Diploma or equivalent.
• 2 years of sales, mechanical service, customer service, food service or hospitality industry‑related experience.
• Availability to work overnight shifts and provide emergency assistance at night, on weekends, and over holidays.
• Valid Driver’s License with no restrictions.
• No immigration sponsorship available for this position.

• Lifting 50 lbs.
• Pushing/pulling.
• Standing/bending/stooping.
• Working in confined spaces.
• Distinguishing color (tools may be accommodated).
• Availability to work overtime.
• Driving a company vehicle as required (pre‑employment and ongoing motor vehicle record checks will be performed).

• Associate's degree or other advanced training or certifications.
• Previous mechanical problem‑solving experience (e.g., plumbing, electrical, HVAC, mechanical) in industries related to food service, laundry, housekeeping, hospitality, and/or pool and spa.

• Starting on Day 1:
  Access to a comprehensive benefits package including medical, dental, vision, matching 401K, company‑paid pension, stock purchase plan, paid parental leave, and select discounted childcare resources.
• The opportunity to take on meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
• The ability to shape your career with a company passionate about growth.
• Support from an organization that values diverse perspectives to…