Service Supervisor - Legacy at Fitz

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets worldwide with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.

With nearly $79 billion of assets under management—including over $35 billion of development assets and over $36.5 billion of regulatory assets—Greystar was founded by Bob Faith in 1993 to provide world‑class service in the rental residential real estate business. Visit  for more information.

This role oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the company’s standards for cleanliness, appearance, safety, and overall functionality.

• Assist and complete work orders generated from resident requests for service, and perform routine upkeep by diagnosing defects and making repairs in accordance with policies, procedures, safety standards, and code requirements.
• Oversee and complete the “make‑ready” process for vacant apartment homes, including pre‑move‑out inspection, punch list creation, vendor and contractor scheduling, and inspection of final work.
• Develop standards for the cleanliness and overall appearance of community grounds, amenities, building exteriors, unit interiors, breezeways, signage, leasing office, central garbage areas, parking lots, and other common areas.
• Periodically inspect work performed by service team members, contractors, vendors, and other service providers to assess effectiveness and ensure quality standards are met.
• Maintain adequate inventory of spare parts and maintenance materials and collaborate with the Community Manager to order supplies and tools within budgetary guidelines.
• Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Assist the Community Manager in developing the budget for regular repair, maintenance, and capital projects.
• Support cost‑cutting and expense control programs by fixing rather than replacing parts, avoiding waste, and using tools and equipment correctly.
• Conduct regularly scheduled Greystar safety meetings, maintain current MSDS sheets, and keep up to date on OSHA and related safety laws and requirements.
• Demonstrate excellent customer service by treating residents and others with respect, responding promptly to complaints, and assigning work orders with efficiency and urgency.

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, building maintenance, or a related trade.
• Must provide own hand tools (unless prohibited by state law) and be skilled in the safe use and maintenance of hand tools, power tools, and mechanical equipment.
• Apply logical thinking to define and correct problems.
• Proficient customer service and interpersonal communication skills to interact effectively with residents, clients, and team members.
• Ability to read, write, and communicate effectively to represent company management and act as the first point of contact for internal and external visitors.
• Proficiency in internet, word processing, spreadsheet, and database management programs; property management system experience preferred.
• Mathematical skills necessary for handling financial, administrative, and legal documents.

• EPA certifications Type I and II or Universal (if position requires sealed HVAC work).
• All certifications required by state and local jurisdictions.
• Valid driver’s license for operating a golf cart on property, if applicable.

• Stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods.
• Work inside and outside in all…