Water Utility Technician

Aurora Water Operator

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization.

At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:
Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation work spaces

PRIMARY DUTIES & RESPONSIBILITIES

Salary to be commensurate with experience. The hiring range for this position is: $26.20 - $32.74 Hourly

The deadline to submit applications is August 17th, 2026. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

Overview of Position / Department:

Aurora Water is responsible for the operation and maintenance of the drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non-potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservation, acquisition and development of future water rights, major capital projects programs, and quality control for regulatory compliance and public health.

Primary

Duties & Responsibilities:

• Maintains constant contact with all Water Divisions
• Rechecks questionable meter readings and obtains readings unavailable during routine meter reading and records final meter readings
• Delivers delinquent notices and performs shut-off's of delinquent accounts
• Responds to and takes corrective action on water service outages, water quality, and water delivery complaints; operates valves, hydrants, and other assorted water transmission apparatus
• Performs alternate water connections for service outages
• Checks leaks in mainline and services
• Determines urgency and responsibility for repairs and notifies the appropriate authority
• Performs emergency and routine shut-off and turn-on of water services
• Investigates questionable consumption of water such as leaking systems, inoperative or defective meters, and high usage and pressure problems
• Responds, investigates, and takes appropriate action for water conservation violations
• Obtains billing information through customer contact or direct observation
• Removes, replaces, and reinstalls meters for defect or for customer request testing
• Performs troubleshooting and repair of remote meter systems and minor repair of installed meters
• Performs cursory inspections of meter pits and soil preparation and notes discrepancies
• Performs routine repair of stop boxes, pits, and vaults
• Tests vaults for oxygen deficiency
• Prepares and maintains various records
• May perform routine meter reading duties
• Occasionally performs or assists with field and in-shop meter and meter component repair and testing
• Performs other duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

• High School Diploma or GED.

Experience:

• Three (3) years progressively responsible experience in customer service specific to utilities

Knowledge:

• Knowledge of overall operation and policies of the department
• Meter repair and calibration procedures
• Various meter settings, meter removal, and installation procedures
• City and private water systems
• Considerable knowledge of the operating characteristics of the various types of meters and remote meter systems
• City geography and meter locations
• Thorough knowledge of frozen services troubleshooting, correction, and safety procedure
• All related safety practices and equipment
• Knowledge of utility billing and collection procedures

Skills:

• Monitoring the work of assigned personnel.
• Skill in the use of tools and specialized equipment in assigned maintenance function.

Abilities:

• Ability to maintain effective working relationships with a variety of people including employees, citizens, contractors, and developers
• Use hand tools, machines, and equipment to perform mechanical repair functions
• Make independent decisions and…