Water Utility Technician

JOB LOCATIONAurora, Colorado City of Aurora, Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization.

At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:
Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

Make a difference in the lives of real people every day Diverse community

Competitive total compensation package

Well-Funded General Employees Retirement Plan Light rail station minutes away

On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement

Access to innovation workspacesPRIMARY DUTIES & RESPONSIBILITIESSalary to be commensurate with experience.

The hiring range for this position is: $26.20 - $32.74 Hourly The deadline to submit applications is August 17th, 2026. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

Overview of Position / Department:

Aurora Water is responsible for the operation and maintenance of the drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non-potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservation, acquisition and development of future water rights, major capital projects programs, and quality control for regulatory compliance and public health.

Primary

Duties & Responsibilities:

Maintains constant contact with all Water Divisions Rechecks questionable meter readings and obtains readings unavailable during routine meter reading and records final meter readings

Delivers delinquent notices and performs shut-off's of delinquent accounts

Responds to and takes corrective action on water service outages, water quality, and water delivery complaints; operates valves, hydrants, and other assorted water transmission apparatus

Performs alternate water connections for service outages

Checks leaks in mainline and services

Determines urgency and responsibility for repairs and notifies the appropriate authority

Performs emergency and routine shut-off and turn-on of water services

Investigates questionable consumption of water such as leaking systems, inoperative or defective meters, and high usage and pressure problems

Responds, investigates, and takes appropriate action for water conservation violations

Obtains billing information through customer contact or direct observation

Removes, replaces, and reinstalls meters for defect or for customer request testing

Performs troubleshooting and repair of remote meter systems and minor repair of installed meters

Performs cursory inspections of meter pits and soil preparation and notes discrepancies

Performs routine repair of stop boxes, pits, and vaults

Tests vaults for oxygen deficiency

Prepares and maintains various records

May perform routine meter reading duties

Occasionally performs or assists with field and in-shop meter and meter component repair and testing

Performs other duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MINIMUM QUALIFICATIONS & WORKING CONDITIONSAn equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

High School Diploma or GED.

Experience:

Three (3) years progressively responsible experience in customer service specific to utilities

Knowledge:

Knowledge of overall operation and policies of the department

Meter repair and calibration procedures

Various meter settings, meter removal, and installation procedures

City and private water systems

Considerable knowledge of the operating characteristics of the various types of meters and remote meter systems

City geography and meter locations

Thorough knowledge of frozen services troubleshooting, correction, and safety procedure

All related safety practices and equipment

Knowledge of utility billing and collection procedures

Skills:

Monitoring the work of assigned personnel.

Skill in the use of tools and specialized equipment in assigned maintenance function.

Abilities:

Ability to maintain effective working relationships with a variety of people including employees, citizens, contractors, and developers

Use hand tools, machines, and equipment to perform mechanical repair…