Automation Lead

Overview

The Automation Lead is responsible for ensuring the operational availability and reliability of our Automated System. As an Automation Lead, you will play a critical role in operating and troubleshooting our system, working closely with the Equipment Engineer to optimize performance and minimize downtime. This is a hands‑on, physically demanding role that requires a strong technical background, excellent problem‑solving skills, and the ability to work effectively in a fast‑paced warehouse environment.

• Align coverage for breaks and lunches for the automation specialists on shift to ensure no gaps in automation.
• Train backups to conduct processes that align with the SOW.
• Escalate issues to maintenance as assigned in the SOW.
• Track automation downtime to monitor tech response times to faults.
• Respond to system alarms and errors, performing corrective maintenance and initial repairs as needed to minimize production impact.
• Manually override or complete the job the unit failed to complete.
• Track issues/repairs and utilize escalation process.
• Troubleshoot and diagnose issues with navigation, control systems, and communication networks.
• Work with cross-functional teams, including production, maintenance, and engineering, to resolve issues and improve overall system performance.
• Utilize advanced computer skills to access and analyze system data, perform software updates, and configure system settings.
• Collaborate with the Equipment Engineer to optimize routes, improve efficiency, and reduce downtime.
• May be required to perform other warehouse functions.

• High school diploma or equivalent.
• 1+ years of experience working with systems, material handling equipment, or similar technologies.
• Ability to:
• Read, do basic mathematics, understand and respond to written and verbal instructions in English for the purposes of safety, work instructions, policies, etc.
• Input data into computer system(s) in use.
• Work overtime as assigned.
• Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Work independently and as member of a team.
• Capable of multi-tasking, highly organized with excellent time management skills.
• Flexibility to operate and self-driven to excel in a fast‑paced environment.
• Detail oriented with excellent follow‑up practices.
• May be required to operate manual and/or automated other warehouse/manufacturing equipment (such as a packaging line) (intermediate level) preferred.
• Operate fork-lift equipment or other warehouse machinery.
• Strong technical background in electrical, mechanical, and software systems, with experience in troubleshooting and repairing complex systems.
• Excellent problem‑solving skills, with the ability to analyze and resolve complex technical issues.
• Advanced computer skills, including experience with system software, programming languages, and data analysis tools.
• Ability to perform physically demanding work for extended periods of time, up to 12 hours a day.
• Ability to stand and walk for up to 12 hours a day, including over varied and uneven terrain.
• Frequently and repetitively, lift, push and carry up to 35 lbs, including the ability to carry 20 lbs up and down stairs.
• Frequently and repetitively, bend, lift and reach.
• Stoop, lay, bend, reach, squat, kneel, crouch, twist and crawl for extended periods of time, including up to 12 hours a day.

We are excited to share the base hourly rate for this position is $24.00 HOUR. NFI takes into consideration applicants' qualifications, experience, education, geographic location, when determining a starting rate of pay. This position may also be eligible for an additional $X/HOUR based on shift work.

Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired…