Turndown Attendant; part-time - Soho Austin

Overview

At Soho House, a Turndown Attendant promotes a positive image of the property to members and guests and must be reliable, approachable, have an acute eye for detail and should be able to address guest requests and problems if they arise. A successful Turndown Attendant is trustworthy, organized, dependable and passionate about creating and tidying spaces with a can-do attitude.

• Perform Turndown in accordance with our Standards of Procedure
• Refreshing glassware in rooms when necessary
• Initiating requests for maintenance work by reporting problems
• Adhering to Lost and Found Policy for Lost Property
• Answering guest requests when necessary
• Assist with cleaning rooms before turndown starts
• Assisting with closing procedures after turndown
• Assist housekeeping team with rooms, focusing on deep cleaning procedures
• Proactive in notifying management of occurring deficiencies or needs for repairs
• Proper disposal of refuse as well as maintaining storage areas and restocking areas and back landing as needed
• Collaborative team member, also reliable to work autonomously and proactively as needed
• Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) and implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable
• Performs other duties as assigned by supervisor/manager

• At least 1+ year of proven working experience as a cleaner, maintenance and/or housekeeper
• Ability to handle heavy equipment and machinery
• Knowledge of cleaning chemicals and supplies
• Ability to understand and follow written and verbal instructions
• Detail oriented, proactive and a positive influence on the team and all staff
• Flexible schedule and ability to work nights, weekends and holidays (when needed)

• Must be able to seize, grasp, turn and hold objects with hands
• Must be able to make periodic fast-paced movements to go from one part of the property to another
• Must be able to move, pull, push, carry or lift at least 30 pounds
• Must be able to occasionally kneel, bend, crouch and climb
• Must be able to perform physical activities such as lifting, cleaning, and stooping
• Must be able to stand, walk, lift, and bend for long periods of time

• Soho House offers competitive compensation packages that feature global benefits and perks. Full-time employees are eligible for full benefits, including Medical, Dental & Vision as well as Retirement with a 2% match
• Paid Time Off:
  Full-time employees have sick days and vacation days
• Career Development:
  Soho House can advance your career domestically or internationally in managerial or technical paths
• Soho Impact:
  Empowering the Soho House Community to make positive change through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development:
  An extensive range of courses are available for all employees
• Cookhouse & House Tonic:
  Celebrating our passion for food and drink with monthly calendars, trips, trainings and events
• Team Events:
  From fitness sessions to cinema screenings and art classes
• Team Meal:
  When on duty in our Houses & Restaurants you will be provided a substantial meal