Innovation Technician

Job Overview

Innovation/Utility Specialists perform pest control and exclusion services, minor construction, and TAP insulation installation to protect people, enhance lives, and preserve the planet.

• Conduct inspections, perform pest control services, and install and maintain termite control systems for residential and commercial clients.
• Install Thermal Acoustical Pest (TAP) insulation with quality service, managing site preparations and clean‑up.
• Assist with light construction projects, including minor repairs related to pest damage.
• Communicate effectively with customers to explain services, ensure satisfaction, and provide guidance on pest control measures.
• Perform exclusion services and wildlife removal, setting up exclusion traps and ensuring safety protocols are followed.
• Stay current on industry trends, technologies, and regulations; participate in ongoing training.

• Work around animals, insects, and termites.
• Operate in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways.
• Set up and build exclusion traps, cut flashing and forms hardware cloth to specifications.
• Remove animals trapped in exclusion devices.
• Work in a safety harness from roofs as needed.
• Complete production forms documenting services provided.
• Move up to 50 pounds, lift, carry, push, pull, or reposition objects.
• Maintain balance on narrow, slippery, or moving surfaces.
• Operate a motor vehicle and keep equipment clean.
• Work both inside and outside in varying weather, wearing required personal protective equipment.

• Clean shaven face for safety (rebreather seal).
• High school diploma or GED; related experience and/or training or equivalent.
• Valid driver's license from state of residence.
• Available to work Monday‑Friday and Saturdays as needed.
• Solid reading, writing, and verbal communication skills; ability to present information internally and externally.
• Basic math skills (add, subtract, multiply, divide all units of measure).
• Ability to follow instructions for product label mixing.
• Required licenses and certificates covered by the employer as needed.
• Customer‑facing experience preferred.

Full‑time colleagues receive health, dental, vision, disability, and life insurance from day one, a 401(k) plan with company match, paid vacation and sick days, company holidays, tuition reimbursement, and performance incentives. Part‑time colleagues receive most benefits after meeting criteria.

This company is a drug‑free workplace. Rentokil is committed to complying with all federal, state, and local laws related to the employment of qualified individuals with disabilities. California residents may review their privacy rights. Massachusetts law prohibits requiring lie‑detector tests as a condition of employment.