Supervisor, Facilities Control and Monitoring System

Job Title

Supervisor, Facilities Control and Monitoring System

Facilities Services

All Applicants

40

Exempt from FLSA

Immediately

Expected to Continue

AUSTIN, TX

General Notes:
Join the Facilities Operations and Maintenance team, a highly responsive and knowledgeable crew providing outstanding service for Facilities Services and to the university community. Building Operations, a branch of the Facilities Operations and Maintenance Division, provides comprehensive facilities monitoring, operation, and optimization services in support of the University s operations. Our teams provide a comprehensive array of qualified services, backed by licensed and certified technicians, with opportunities for continuing education and stipends for additional trade licenses.

Our team is organized to identify operations and maintenance issues early and to allocate resources efficiently, with a focus on client service and effective use of university resources.

With this approach, the team is organized into a zone-based structure and employs flexible work hours, data analysis, and technology to meet operational goals. Your skills will make a difference. You will work for a university recognized for academic programs and research. The university provides an outstanding benefits package, including the following:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
• Additional Voluntary Retirement Programs: 403(b) and 457(b)
• Flexible spending account options for medical and childcare
• Linked In Learning access and professional conference opportunities
• Tuition assistance
• Extensive employee discount program including athletic tickets
• Free access to UT Austin libraries and museums with staff
• Free rides on UT shuttle and Cap Metro buses with staff
• For more details: (Use the "Apply for this Job" box below). and -rewards

For more information on the Building Operations group, please visit the Facilities Operations and Maintenance Website.

Must be authorized to work in the United States on a full-time basis for any employee without sponsorship. Security sensitive; criminal background check conducted on selected applicant. Hiring decision is contingent on applicant clearing check.

This job class may contain positions that are security sensitive and thereby subject to applicable laws. Applications will be reviewed online by the hiring department. This is a 40-hour work week schedule; five 8-hour days with schedule to be discussed with supervisor. Some overtime, evenings, weekends and holidays possible. This position may be required to work on-call.

Prevents and resolves customer and maintenance related issues by leading a team of skilled technicians in the monitoring of facilities equipment and maintaining the after-hours/emergency call center.

• Maintain high productivity, efficiency, cost effectiveness, and quality in a 24/7 Control Room environment; monitor KPIs and ensure budget adherence related to Building Automation System monitoring and dispatch.
• Provide timely and courteous customer service; keep staff informed of policies and procedures; enforce safety requirements.
• Prepare statements of work, solicit bids, select best value contractors, obtain funding, fill requisitions, and coordinate contractor work for maintenance and repairs when economical.
• Prepare and process shop paperwork, create operator schedules, develop SOPs and training documents; coordinate with other shops as needed.
• Maintain communication with leadership, maintenance teams, and campus clients; act as an after-hours call center and communications hub.
• Participate in project reviews, staff meetings, and external shop trainings to ensure current policies and procedures are communicated.
• Perform job-related functions as assigned.

Diploma (High School) or GED; five years of experience in a construction/facility maintenance trade or a four-year technical degree; three years of supervisory experience in commercial/industrial construction or facility maintenance; experience using a PC. Relevant education and experience may be substituted as appropriate.

Associate degree or higher in a technical field; journeyman trade apprenticeship; more than seven years of maintenance and repair experience with building mechanical and electrical systems;
University of Texas or comparable university experience; two or more years of supervisory experience; strong customer service, communication, and leadership skills; experience with computerized service request systems.

Salary Range: $74,025 + depending on qualifications