Supervisor, Facilities Control and Monitoring System

Job Posting

Title:

Supervisor, Facilities Control and Monitoring System

Hiring Department: Facilities Services

Location: Austin, TX

Join the Facilities Operations and Maintenance team in Austin. Building Operations provides comprehensive facilities monitoring, operation, and optimization services in support of the University’s operations. Our goal is to identify maintenance issues early and deliver excellent service, improving operational excellence and the student experience.

• Competitive health benefits (employee premiums covered 100%, family 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas with employer matching funds
• Additional voluntary retirement programs: 403(b) and 457(b)
• Flexible spending accounts for medical and childcare expenses
• Robust free training access through Linked In Learning and professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin’s libraries and museums with staff
• Free rides on all UT shuttle and Austin Cap Metro buses with staff

• Maintain a high degree of productivity, efficiency, cost effectiveness, and quality in a 24/7 control room environment; monitor and control key performance indicators and budget related to Building Automation System monitoring and dispatch.
• Provide timely and courteous customer service and keep shop employees updated on current policies and procedures; enforce all safety requirements.
• Prepare statement of work, solicit bids, select contractors, obtain funding, and coordinate contractor work for maintenance repairs and replacements.
• Compose, review, and process shop paperwork including letters, reports, timesheets, labor reports, emails, and materials requisitions. Create operator schedules, standard operating procedures, and training documents.
• Communicate with leadership, maintenance teams, and campus clients; serve as after‑hours call center and communication hub.
• Participate in project reviews, staff meetings, and external shop training to ensure policies and procedures are distributed appropriately.
• Perform other job related functions as assigned.

• Diploma (High School) or GED.
• Five years of experience in a construction or facilities maintenance trade or a four‑year technical degree.
• Three years of experience directly or indirectly supervising commercial or industrial construction or maintenance shop personnel.
• Experience using a personal computer or microcomputer.
• Relevant education and experience may be substituted as appropriate.

• Associate degree or higher in a technical field.
• Completion of a vocational trade or apprentice program in one or more journeyman trades.
• Successful completion of the Facilities Services Leader Development Program.
• Seven or more years of maintenance and repair experience with building mechanical and electrical systems.
• University of Texas related experience or comparable university experience, including at least two years of supervisory experience.
• Demonstrated ability to provide excellent customer service through problem solving, conflict resolution, and direct customer contact.
• Strong communication skills for a range of audiences including team members, peers, building contacts, and management.
• Team building skills and ability to lead a diverse multi‑craft workforce.
• Excellent written and verbal communication skills.
• Commitment to Facilities Services core values and experience with computerized service request systems.

$74,025 plus depending on qualifications.

• Uniforms and/or personal protection equipment (furnished).
• May work in all weather conditions; possibly in extreme temperatures, around chemical fumes, standard office conditions, or biohazards.
• May work around electrical and mechanical hazards.

• Repetitive use of a keyboard at a workstation.
• Manual dexterity, climbing stairs, climbing ladders.
• Lifting and moving heavy materials.

• Essential during extraordinary or emergency situations; must maintain contact with…