Facility Service Specialist

About This Position

JOIN THE CITY OF AUSTIN TEAM The City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles—Empathy, Ethics, Excellence, Engagement, and Equity — anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

• Make a Difference:
  Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Diverse and Inclusive Workplace:
  Work in an environment where every voice is valued, and Innovation thrives.
• Competitive Benefits:
  Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security:
  Plan for the future with the City of Austin Employees’ Retirement System.
• Sustainable Transportation Options:
  Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness:
  Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth:
  Advance your skills and expertise with professional development and leadership opportunities.
• Modern Work spaces:
  Work in innovative and sustainable environments designed to foster collaboration and inspiration.
• By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Purpose:

This position is responsible for providing maintenance and repairs to assigned buildings, including coordination of internal maintenance personnel or contractor vendors.

• Plans and performs basic building repairs and participates in construction/installation activities on assigned projects.
• Conducts site inspections and reports on maintenance needs and safety violations.
• Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
• Calculates figures and compiles data and information for reports, cost estimates, etc.
• Prepares and maintains project status reports.
• Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts.
• Researches information as requested or needed.
• Answers questions from internal and external customers.

Supervisor and/or Leadership Exercised:
None

• Knowledge of facility maintenance.
• Knowledge of Federal, State, and Local laws.
• Knowledge of City practices, policies, and procedures.
• Knowledge of safety practices and procedures.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of general maintenance practices.
• Knowledge of monitoring contracts and/or vendors.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in planning and organizing.
• Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.

• Graduation from an accredited high school or equivalent, plus four (4) years of relevant work experience.
• Experience may substitute for education up to the maximum of four (4) years.

• Class C Driver License.
• Valid Commercial Driver License (CDL) if required by position.
• Specific endorsements may be required within 120 days of hire.

Ability to bend, lift, walk, carry, or use a force equal to lifting to fifty (50) pounds.

• Strong technical background in commercial or industrial HVAC systems, with hands-on experience in troubleshooting, maintaining, and performing preventive maintenance.
• Familiarity with Building Automation Systems (BAS) or Energy Management Systems (EMS).
• Working knowledge of commercial chilled water systems, air handling…