Field Service Technician – Industrial Weighing Products

Overview

METTLER TOLEDO is a global leader in precision instruments and services, with a broad reach across laboratory, process analytics, industrial, product inspection, and retail applications. Our products are sold in more than 140 countries, with a direct presence in approximately 40 countries. For more information, please visit

• Perform calibration and preventative maintenance (PM) on basic industrial weighing equipment (e.g., floor and bench scales) without assistance within the respective Business Area. May assist others on installations, projects and/or repairs as necessary.
• Be willing to attain and maintain a Class B CDL.
• Perform basic end user training as required.
• Perform calibrations and PM duties according to METTLER TOLEDO procedures and customer requirements.
• Ensure the company vehicle is serviced and maintained according to fleet requirements and policies.
• Promote and sell service and products; submit sales leads at a level commensurate with experience.
• Ensure compliance with all company and customer safety and quality policies and procedures.
• Accurately complete and submit all required paperwork daily via company-issued Laptop PC in a professional manner.
• Maintain a close professional relationship with external/internal customers, sales, technicians, and other leaders.
• Complete Kronos time keeping daily and ensure punches are entered for each activity as it occurs.
• Foster collaboration and teamwork with field and service support colleagues.
• Comply with the Company Fleet policy.
• Accurately submit Weights & Measures paperwork to state/county in a timely manner.
• All other duties as assigned.

• A valid driver's license.
• Minimum of a High School Diploma or GED or 5 years relevant experience in engineering, electronics, instrumentation, technology or computer science, or equivalent education and experience in a technical support role.
• Associate's degree (AA) with a technical major or equivalent from a two-year college is preferred.
• Customer-facing or field service experience preferred; commercial experience desired.
• Basic understanding of electrical and mechanical repair philosophies, including basic understanding of PC networking & software configuration.
• 1 - 3 years electro/mechanical repair or weighing industry experience.
• Ability to obtain and maintain a CDL and Weights and Measures license in the service area; failure to obtain or loss of either license could result in termination of employment.
• Demonstrated skill in Microsoft Office (Word, Excel, Outlook).
• Ability to learn proprietary software and review/update information using METTLER TOLEDO programs.
• Ability to travel overnight (average up to 10%, up to 25% depending on business needs); travel primarily via Company vehicle, may require air travel.
• Residence within the service territory.
• Ability to work overtime (average 10-15%, up to 25% in certain periods).
• Willingness to be exposed to hazards at work sites (chemicals, solvents, vehicle traffic, machinery, moving parts); exposure to dust, dirt, cold environments, and fumes varies by site.
• Willingness to wear protective equipment and clothing when required.
• Position is safety sensitive and is subject to drug testing as permitted by law, including DOT drug and alcohol testing and a DOT physical exam.
• Physical requirements include frequently lifting up to 50 pounds and occasional handling of heavy loads; frequent crouching, stooping, kneeling, and bending to perform duties safely and efficiently.

• A company car with paid insurance for work use.
• All tools and equipment needed to perform the job and a clothing allowance.
• Medical, dental and vision coverage and a 401(k) with company matching, starting on date of hire.
• Tuition reimbursement, perks and discounts.
• Parental and caregiver leave programs.
• Paid time off, flexible spending, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
• Global market strength and worldwide leadership in weighing.
• A brand name identified worldwide with precision, quality, and innovation.
• Thousands of patents, design and innovation awards; a commitment to extraordinary service on state-of-the-art equipment.

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please .

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