Maintenance Manager

POSITION: Maintenance Manager

DEPARTMENT: Engineering

LOCATION: Kneads Bakeshop

REPORTS TO: Director of Operations

Salary: 90k-110k

Kneads Bakeshop

From humble beginnings, one small bakery in Baltimore has grown to become a staple in our community. Kneads combines H&S’s history with the new age of artisan craft, creating a one-of-a- kind brand and experience, giving a modern face to H&S Bakery. We want people to see it, touch it, and taste it, to have a full sensory experience. As soon as you walk through the doors, we’re dedicated to you and your “Kneads,” whether that’s a coffee to go, or meeting with colleagues, we are here to provide a space of comfort, a space that can unleash your creativity, and a space where Baltimore becomes a family.

The Maintenance Manager is responsible for leading the maintenance team and overseeing all building and equipment maintenance for a high-volume bakery and restaurant operation. This position requires an experienced maintenance professional with a strong background in food production equipment, facility systems, preventive maintenance planning, and team leadership. The Maintenance Manager ensures equipment is operating safely and efficiently, repairs are completed in a timely manner, and the facility remains in compliance with health and safety standards.

• Supervise, train, direct, and support maintenance staff. Hold maintenance team members accountable to performance standards, safety protocols, and work quality.
• Assign daily work orders and make sure tasks are completed accurately and on schedule.
• Assist with hiring, onboarding, and ongoing development of maintenance personnel.
• Working with the team, this is a hand‑on role, not solely administrative.
• Oversee and perform preventative and routine maintenance in bakery, kitchen, café, and facility systems.
• Troubleshoot and repair industrial bakery equipment including ovens, mixers, sheeters, proofers, refrigeration units, dish machines, and conveyors.
• Diagnose and repair mechanical, electrical, pneumatic, and hydraulic systems.
• Work with controls and automation systems including PLCs, sensors, relays, and temperature control systems.
• Use a CMMS (Computerized Maintenance Management System) or similar maintenance tracking system to:
• Follow and enforce proper lockout/tagout and other OSHA‑required safety procedures.
• Maintain and manage spare parts inventory for critical equipment.
• Coordinate external service providers, specialty technicians, and equipment vendors.
• Maintain professional relationships with outside service partners.

• 5+ years of professional maintenance experience, preferably in a bakery, commercial kitchen, food production, or manufacturing environment.
• Supervisory or management experience is required (leading, directing, and evaluating maintenance staff).
• Experience with controls systems (PLCs, HMIs, sensors, temperature controls).
• Experience using work order or maintenance management systems.
• Able to lift to 50 lbs. and stand/walk for long periods.
• Must be able to work flexible hours based on business needs, including early mornings, nights, and weekends, or holidays as required.
• Ability to work early mornings, evenings, weekends and holidays based on the need of the business.

• Electrical training or industrial electrical coursework.
• PLC (Programmable Logic Controller) - Controls Systems Training.
• HVAC/R (Heating, Ventilation, Air Conditioning and Refrigeration) Certification.
• OSHA 10 or OSHA 30 (Occupational Safety and Health 10‑hour training or 30‑hour training).

At the H&S Family of Bakeries, we value our team members and make it a priority to offer competitive compensation that encourages longevity with the company and long‑term growth. We offer competitive pay and comprehensive and affordable benefits packages, including medical/dental/vision, short term disability, retirement savings, paid time off, flexible spending accounts, employee assistance program and of course - cool company swag.

We are an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non‑merit factors.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.