Marketing Manager- Inn Bengaluru Racecourse

Position: Marketing Manager-Holiday Inn Bengaluru Racecourse
Location: Bengaluru

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn® family.

Job Overview

As Marketing Manager, you will develop and implement the marketing plan and activities for the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs.

At Holiday Inn we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an enjoyable one.

Duties And Responsibilities

Financial returns:

Manage and control marketing budgets by using resources effectively
Develop and own promotional activities, marketing channels and the production of marketing materials for specific events
Implement PR campaigns to celebrate successes and awards and the promotion of product

People:

Create, develop and market key events for the hotel, especially during key business periods
Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events
Work with local third-party partners, including local media, and maintain professional working relationships with local official bodies
Create and maintain a comprehensive media and marketing contact management system relevant to the target audiences of the hotel
Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required
Manage and promote the hotel on IHG brand website.
Respond to media enquiries when approached for comments and/or reports
Research and develop new opportunities within key target markets.
Communicate with internal Event Managers on all aspects of specific event organization and promotion
Develop and support the Marketing Coordinator/ Marketing & PR Executive, where applicable
Produce monthly reports as required

Guest experience:

Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.

Engage in the hotel CSR activities on timely manner.

Responsible business:

Manage day-to-day marketing activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.

Educate and train marketing team that is responsible for developing new and implementing existing marketing strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.

Work with other department managers to ensure proper staffing levels.

Qualifications And Requirements

Master's/Bachelor's degree/ equivalent in Marketing specialization or related field, and two to four years of experience in a hospitality or hotel marketing setting with direct supervisory experience, or an equivalent combination of education and work experience.

How do I deliver this

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There's so…