Associate Project Manager

Description

Job Summary:

As a member of the creative werks Client Services team, the Junior Project Manager is responsible for the day-to-day project management of assigned projects and clients. Junior Project Managers work with internal and client stakeholders to elicit, validate, prioritize, and document client and internal requests or issues and assist in the development of executable solutions to resolve the business and client’s production needs.

The person in this role will own a client(s) and/or business need following the sale cycle driving development, internal/external alignment, project delivery, and close (the end-to-end supply chain). They are the main points of contact and escalation for internal creative werks teams and assists in delivering creative werks operational excellence that meets and exceeds client expectations.

This position requires an elevated level of organizational, planning skills, attention to detail and holding all stakeholders accountable. Working the ability to balance multiple tasks and projects simultaneously, while creating an environment that motivates, inspires, and respects others.

• Ensure all projects/programs are completed on time and within scope and budgeted rate and allocated run time.
• Build and monitor timelines, progress, and keep internal / cross-functional stakeholders accountable and up to date.
• Create regular, detailed status reports on projects.
• Communicate regularly with Sales on issues, challenges, and breakthroughs with projects.
• Assist in and/or track and manage the end-to-end supply chain to meet all client and creative werks needs.
• Initiate and follow through on project workflow challenges and quality assurance issues.
• Ensure that project goals and objectives are accomplished according to time, cost, and performance standards.
• Assist in and/or manage and oversee all pricing requests at assigned threshold and assist with sales when needed.
• Call and facilitate meetings as required, delegating tasks, and following up on progress.
• Continuous Improvement driven through curiosity of identifying areas of opportunities to drive measurable improvement followed by leading the process improvement initiatives. Progress should be tracked by identifying ideas and follow through until complete and delivered.
• Job costing analysis reconciliation of assigned client jobs to understand, report, and deliver improvement on the following:
  • Component scrap through mass balance tool
  • Demonstrated rates
  • Job financials
  • Quality holds
  • Client attainment
  • MISC transaction reconciliation
  • Tolling & Material margin
  • Planned cost verification for next week
  • Status check of jobs in progress
  • Cost review of jobs completed in prior week
  • Accurate customer contract prices set up (finished good and item level)
• Monitor, track and execute ancillary billing items relating to client non-production invoicing. Including but not limited to the following:
  • Packaging fixed costs
  • OT
  • Storage costs
  • Line trials
  • Potential freight cost
  • Samples
  • Disposal fees
  • Rework/Additional job costs
  • Amortization true ups
  • Sustainability / waste streams
• Oversee, or assist with another client services team member, client seasonal needs and lead kick off meetings with both internal and external team members, manage and drive planning, scope, tasks, timeline, and communication to deliver on time and in full to desired client results. Execute season-end reviews.
• Maintain Sales ERP system inputs and update project status and forecast / budget review:
  • Review monthly forecast and budget for assigned client(s).
  • Work with Sales counterpart to establish pipeline and ensure forecast visibility.
  • Complete monthly forecast updates and attend monthly forecast meeting.
  • Establish seasonal volume locks with client and add to ERP.
  • If required, add forecast demand to co-pack schedule.
• Assist in and/or manage internal processes and communication. Including seasonal and annual Locks, Seasonal Kick-Off Meeting, and documented Lock Volumes.
• ERP Item creation including:
  • Item master set up
  • WI Born on Date
  • WI Item Creation
  • Current Operations/Materials WI Current Materials,
  • WI Current Operations
  • Contract Pricing WI Customer Contracts
  • Create MIs WI New…