Customer Service Representative

Company: US1630 Greco Illinois (Bellissimo Distribution, LLC)

Sales Territory: None

Zip Code: 60103

Travel Percentage: 0

Compensation Range: $19.00

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

You may be eligible to participate in the Company s Incentive Plan.

BENEFITS INFORMATION: For information on Sysco’s Benefits, please visit

This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

• Answer all incoming concerns/needs from all customers
• Key pick-up request, Handle transportation/routing on delivery questions
• Process will-call orders
• Provide customers with invoice copies.
• Process credits
• Maintaining Call list
• Monitor orders before the cut-off
• Communicate regularly with the AE (account executives) and customers.
• Manage the same-day deliveries for OPCO (operating company)
• Perform other duties as directed by Supervisor.

Education

• High school diploma or equivalent.

Experience

• 1 year prior outside food service sales coordination or customer support experience
• Preferred:
  Previous call center experience

Professional Skills

• Strong telephone communication skills
• Able to work in a fast pace environment
• Ability to sit and work at a PC for extended periods
• Proficient in MS Office