Install Manager

About Us

Closets By Design is a nationally recognized leader in custom closets and home organization systems. We design, manufacture, and install custom closets, garage cabinets, home offices, wall beds, and more. As our business continues to grow, we are seeking an experienced Installation Manager to lead our installation team and ensure exceptional customer experiences.

The Installation Manager oversees all daily operations of the installation department, including managing Installers and Installer Assistants, scheduling jobs, coordinating with other departments, and ensuring projects are completed accurately and on time. This role requires a hands‑on leader with strong communication skills, a service‑first mindset, and the ability to thrive in a dynamic, fast‑paced environment.

• Lead, supervise, and support Installers and Installer Assistants.
• Schedule all installation and service projects from start to finish.
• Coordinate with customers, designers, and the production team to ensure job readiness.
• Maintain high standards of customer service throughout the installation process.
• Manage accounts receivable related to installation (job closeouts, balance collection, documentation).
• Train and coach Installer Assistants to grow into independent Installers.
• Monitor quality control, field performance, and adherence to company standards.
• Troubleshoot installation challenges and solve problems proactively.
• Maintain proper use and care of company equipment and tools.

• Experience with product installation or related trades (closets/cabinetry, home improvement, carpentry, appliance installation, kitchen/bath installation, etc.).
• Demonstrated leadership experience—formal or informal—directing work or training others.
• Strong customer service background and ability to represent the company professionally.
• Basic woodworking or hands‑on mechanical aptitude.
• Excellent communication, organization, and multitasking skills.
• Basic computer proficiency (scheduling, email, documentation).
• Ability to work in a fast‑paced environment and make effective decisions.

• 401(k) matching
• Health insurance
• Paid time off
• Company provided tools and equipment
• Paid training and ongoing professional development
• Paid holidays
• Health and retirement benefits

• Serve Others
• Be a Problem Solver
• Trust the Process

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.