Utilities Systems Operator , II, III, IV, V

Overview

Bartow, FL, United States

Job Description

MAJOR FUNCTION - The System Operator performs professional, certified, and skilled work in the operation and maintenance of water, sewer, reclaimed water infrastructure systems. Their responsibilities include monitoring, operating and troubleshooting water distribution and sewer systems, and related system equipment to ensure the safe and efficient delivery of potable water and sewer collection services. They make necessary adjustments to the utility infrastructure systems and maintain them in accordance with established procedures and regulatory standards.

System Operators also carry out routine mechanical and manual tasks to maintain optimal system performance, support regulatory compliance and document operational data accurately. This role requires technical expertise, sound judgment, and a high level of responsibility to uphold the utilities infrastructure systems reliability. This position plays a key role in ensuring the reliability of essential utility services, regulatory compliance, environmental stewardship, and public health and safety.

• Perform daily operational checks and maintenance of water mains, valves, hydrants, meters, and backflow prevention devices.
• Install, repair, and maintain water lines, service connections, and extensions.
• Conduct wet taps on pressurized mains using saddles, sleeves, and direct taps.
• Inspect and test fire hydrants and cross-connection control devices.
• Locate underground utilities using GPS, GPR, and GIS systems.
• Read and interpret blueprints, record drawings, and system maps.
• Install, maintain, and repair wastewater mains, laterals, cleanouts, manholes, and lift stations.
• Operate CCTV inspection equipment to assess pipeline conditions.
• Perform routine cleaning, painting, and maintenance of wastewater infrastructure.
• Operate heavy equipment including backhoes, excavators, dump trucks, vacuum trucks, jetting machines, and valve exercising tools.
• Dig trenches, remove debris, and perform street and sidewalk repairs.
• Load, transport, and deliver materials using flatbeds, boom trucks, and other vehicles.
• Maintain inventory of water, sewer, and reclaim water parts and supplies.
• Requisition stock items, contact vendors, and manage purchase orders.
• Track inventory using CMMS software.
• Document maintenance activities using CMMS, SCADA, and county-issued devices.
• Maintain accurate logs, service records, and inspection reports.
• Use digital tools to support diagnostics, planning, and regulatory compliance.
• Respond to service calls, complaints, and inquiries from the public.
• Investigate issues and provide timely resolutions.
• Maintain professional relationships with coworkers, cross divisional departments, contractors, and regulatory agencies.
• Perform other duties as assigned.

• Knowledge of water and sewer system materials, components, and general care practices.
• Proficient in using common hand and power tools for utility maintenance and repair.
• Skilled in identifying, locating, and repairing leaks in water mains, sanitary sewer lines, and system extensions.
• Familiarity with pipes, fittings, and water distribution parts used in installation and maintenance.
• Strong understanding of hazards and safety precautions related to water, sewer, and reclaimed water systems.
• Knowledge of departmental policies, standard operating procedures, and regulatory standards.
• Experienced in equipment maintenance practices and operation of large machinery and motorized equipment.
• Ability to read and interpret blueprints, atlases, plans, and technical specifications.
• Understanding of civil engineering concepts and principles related to water and sewer infrastructure.
• Ability to interpret complex policies, protocols, and procedures with precision.
• Knowledge of backflow prevention and testing procedures.
• Proficient in operating computers and tablets for data entry, reporting, and system monitoring.
• Ability to perform repairs, maintenance, and construction tasks independently or as part of a team.
• Physically capable of performing duties in all weather conditions, including lifting over 75 pounds, bending,…