Housekeeping Associate

Job Location:

Bellevue

The Housekeeping Associate is responsible for maintaining a clean, safe, and orderly environment across Goodwill Industries of Middle Tennessee facilities. This role may support retail stores, the Opportunity Campus, the Cockrill Bend warehouse and operations center, administrative offices, training spaces, restrooms, and other assigned areas. The associate ensures that all spaces meet Goodwill’s cleanliness standards to support positive customer, employee, trainee, and donor experiences.

The Housekeeping Associate will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, leadership, and persons served.

• Perform routine cleaning tasks including sweeping, mopping, dusting, vacuuming, and wiping down surfaces in all assigned areas.
• Clean and disinfect restrooms, breakrooms, training areas, and high‑touch surfaces.
• Maintain cleanliness of entrances, sidewalks, back rooms, hallways, stairwells, and public areas.
• Empty trash and recycling containers; replace liners and transport waste to proper disposal locations.
• Maintain inventory of cleaning supplies and notify supervisor when items need replenishing.
• Follow all safety and sanitation policies, procedures, and guidelines.

• Ensure sales floors, fitting rooms, customer restrooms, donation areas, and employee areas are kept clean and orderly.
• Assist with cleaning store fixtures, shelving, windows, mirrors, and flooring.
• Support store leadership in maintaining a safe and welcoming shopping environment.

• Clean classrooms, training spaces, offices, restrooms, hallways, and shared areas.
• Support readiness of training rooms by ensuring cleanliness and proper setup.
• Maintain cleanliness of public and staff areas to support program delivery.

• Sweep, dust, and maintain cleanliness of warehouse floors, aisles, and work areas.
• Assist with cleaning employee restrooms, breakrooms, and locker areas.
• Support sanitation needs around production lines, baling areas, and dock spaces as directed.
• Follow all safety practices required in high‑traffic industrial environments.

• Report maintenance or safety concerns immediately (e.g., spills, leaks, broken fixtures, hazards).
• Safely use and store cleaning equipment (buffers, vacuums, floor scrubbers, etc.) when trained and authorized.
• Perform other duties as assigned to support cleanliness and safety across Goodwill facilities.

• Handle routine responsibilities independently and follow a daily or weekly cleaning schedule.
• Lift, push, or pull 25–50 lbs. and stand, bend, or reach for extended periods.
• Work in retail, office, and industrial environments as assigned.
• Commit to maintaining a clean, safe, and positive environment for all.

• High School Diploma or Equivalent (preferred).
• Prior housekeeping or janitorial experience preferred but not required.
• Ability to solve problems, prioritize tasks, and multi‑task.
• Work independently with minimal supervision.
• Ability to work in retail stores, training campuses, offices, or warehouse settings; exposed to cleaning chemicals, dust, noise, varying temperatures, and warehouse equipment.
• Personal protective equipment may be required depending on location.

Goodwill Industries of Middle Tennessee's mission is to change lives through education, training, and employment.

• Health and Prescription Insurance
• 403(b) Retirement Plan
• Paid Vacation
• Holiday Leave
• Paid Sick Leave
• Paid Bereavement Leave
• Employee Assistance Program

• 403(b) Retirement Plan
• Paid Vacation & Sick Leave
• Employee Assistance Program