Multi-Site Maintenance Supervisor

City Bellevue State Washington Job Location PNW 568 Bell Centre Position Type Regular

The Multi-Site Maintenance Supervisor is responsible for all maintenance aspects of the community’s operations and objectives. Accountable for: operating the property budget with the primary objective of increasing the Net Operating Income (NOI), maintaining the physical asset, providing a quality living environment for residents, and establishing a positive and productive working relationship with the staff. Depending on asset size and staffing level, the person in this position may be required to be “on-call” for after-hours emergencies.

This position reports to the Community Manager or General Operations Manager.

• Supervise and direct a team of maintenance technicians, assigning tasks, and ensuring that work is completed efficiently and to a high standard.
• Effectively manages personnel throughout their employment lifecycle, i.e., selection through separation. This includes candidate selection, career planning and development, accountability and performance management, and recognition.
• Provide on-the-job training for maintenance staff and ensure they are knowledgeable about property systems and maintenance procedures.
• Implement and manage a preventive maintenance schedule to ensure all systems and equipment (HVAC, plumbing, electrical, etc.) are functioning properly and to prevent future issues.
• Perform and oversee repairs on various property systems and equipment, addressing issues as they arise.
• Respond to and prioritize work orders submitted by residents, ensuring timely and effective resolution of maintenance issues.
• Conduct regular inspections of the property, including common areas, buildings, and equipment, to identify any maintenance needs or safety hazards.
• Ensure that the property complies with all relevant local, state, and federal regulations, particularly regarding safety and building codes.
• Work within the maintenance budget, ensuring that repairs and maintenance are conducted cost-effectively.
• Participate in budget discussions and feedback, including forecasting with the Community Manager or General Operations Manager.
• Coordinate with internal stakeholders and contractors for specialized repairs, maintenance services, or large projects.
• Ensure that work is completed according to specifications and within budget.
• Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments.
• Interact with residents in a professional manner, addressing maintenance concerns and ensuring their satisfaction with the services provided.
• Be available for after-hours emergencies, ensuring that critical repairs are handled promptly.
• Implement and enforce safety procedures for the maintenance team to prevent accidents and injuries.
• Ensure that maintenance activities comply with OSHA, other safety regulations and ensure that all maintenance equipment and tools are properly maintained and in good working order.
• Maintain accurate records of maintenance activities in Sight Plan and applicable trackers, including work orders, inspections, and repairs.
• Provide regular updates to property management on the status of maintenance activities, including any significant issues or trends.
• Assist internal stakeholders in managing property improvement projects, ensuring they are completed on time, within budget, and to the required standards.
• Other duties and tasks may be assigned as needed, in addition to those listed above.

• High school diploma or GED equivalent.
• 3+ years of property management industry or related experience HVAC and/or CPO license preferred.
• Must possess a valid driver’s license, as this property requires the use of golf carts so associate can complete essential job functions as part of onsite operations.
• Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience.
• Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing.
• Ability to utilize a personal smart device for apps related to property operations and communication.
• General understanding of the Microsoft Suite,…