Regional Maintenance Technician

As a residential Regional Maintenance Technician, you are responsible for ongoing facility maintenance and repairs to keep several multifamily properties operating and appearing at their best in a designated region.

You will use your ten-plus years of experience in property maintenance (either in a residential or hospitality setting, including at least five years of supervising others) to address work orders and other repair and maintenance issues before they can become major problems.

You will utilize your one or more technical certifications to address critical areas, such as HVAC‑certified repairs and maintenance, CPO to handle the property’s pools and spas, or other specialized training for electrical or plumbing issues when they arise.

You will positively impact people’s lives by proactively addressing routine maintenance and the general cleanliness of the property, including resident amenities such as the pool and clubhouse. You are hands‑on with the day‑to‑day maintenance activities, setting the tone and standard for how work gets done. You lead by example, stepping in to assist when needed, completing your work orders as assigned and helping other technicians with work orders.

You manage the Make‑Ready board so turnover work stays on schedule and ensure the property grounds are kept up.

You aren’t afraid to engage in difficult conversations with employees and residents, hear their concerns and issues and seek to understand and resolve them. Your attention to detail and project management skills allow you to find cost‑effective, high‑quality, timely resolutions to repair and maintenance issues affecting the property.

Your friendly and efficient approach is perfect when engaging with residents in their units and about the property. You are committed to creating a safe working environment for the team and a safe living environment for our residents, with a safety‑first approach to everything you do, including utilizing your EPA certification to handle certain substances and chemicals properly and training the maintenance team in proper safety procedures and protocols.

You will work full‑time Monday through Friday at our location. Because maintenance emergencies can happen at any time, this role requires occasional on‑call hours as set by the Property Management team.

We provide equipment and supplies to complete most work orders, but you must maintain your own tool kit to complete work orders. Occasionally you may need to use either a company‑owned vehicle or your own vehicle to move about the property or to pick up supplies off‑site. Therefore, you must have a valid driver’s license to be effective in this position.

Benefits

• The Company provides at least 40 hours of Paid Sick Leave per year in states with no state mandate. To be eligible for holiday pay, employees must have completed 90 days of employment and worked the last scheduled day before and the first day after the holiday.

• Treats all current and future residents with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety; operates from a place of integrity, honesty, and ethics.
• Familiarity with local, state, and federal employment laws, including wage and hour, meal and rest breaks, OSHA, and human rights and equal employment opportunity regulations.
• Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled.
• Demonstrated attention to detail to ensure that all jobs are completed in an exemplary manner, any potential hazards or warning signs of problems are not overlooked, and strong preventative and predictive maintenance implementation experience.
• Familiarity with a variety of tools and materials needed to maintain residential buildings.
• Excellent verbal and written communication skills with the ability to write and speak clearly.
• Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative, and maintains confidentiality.
• Excellent organizational skills and attention to detail, strong…