Field Support Specialist - Bellingham, WA

Field Support Specialist - Bellingham, WA

Pure Employment LLC, Bellingham, Washington, United States — Customer Service

Are you the kind of person who notices the details others miss? The crooked blinds, the lightbulb that’s out, the spot on the counter that needs one more wipe? Do you take pride in a job done right, on time, and without being told twice? If so, you might be exactly who we’re looking for.

At PURE Home River, we don’t just manage properties, we protect investments, elevate standards, and build trust with every home we touch. Our Field Support Specialists are the steady hands behind every great property and the boots on the ground, ensuring every property in our care looks and feels like something we’d be proud to call home. This isn’t a desk job.

You’ll be on the move, driving from property to property, assessing conditions, deploying lockboxes, checking on vacancies, and rolling up your sleeves when something small needs to get done. We believe excellence lives in the details, and our Field Support Specialists keep our operations running smoothly. You’ll follow a clearly defined process every step of the way, documenting your work with accuracy and care.

This is the ideal role for someone who values structure, enjoys following proven systems, and finds satisfaction in checking off a list knowing each box truly matters.

Employee Benefits – Comprehensive Total Rewards Package of Benefits includes:

• Medical, Dental and Vision Coverage
• 401(k) plan with a 4% Instantly Vested Match
• Generous Vacation and Sick time
• Life and Disability Plans
• Wellness Fitness Program
• Employee Assistance Program

Pay Range: $20.00 - $22.00/Hourly

Position

Hours:

40 Hours/Week

FLSA: Non-Exempt

• Perform all duties requested for assigned work orders in accordance with Company policies and PURE Home River vision.
• Travel to properties in a timely manner to perform various property evaluations (new property assessments, move-out evaluations, occupied property checks, and vacant property checks) within deadlines.
• Document property conditions and identify needed repairs; travel within deadlines and time requirements as needed.
• Work with computers and smartphone-based dispatching and email.
• Travel to properties to perform field work immediately upon instruction by the property management team.
• Lift and carry up to 50 pounds, climb ladders and stairs, walk, bend, reach and perform other tasks as required.
• Attend staff, training, and other meetings as directed by management.
• Assist with administrative work as needed in the office.
• Ensure safety standards comply with all company, local, City, State and Federal guidelines.
• Maintain knowledge of state, local, and federal fair housing laws.
• Dress in a PURE Home River-approved uniform and maintain a professional appearance.
• Perform other duties as needed.

• General knowledge of maintenance functions such as basic plumbing, electrical and carpentry
• Residential property management experience
• Reliable transportation for daily work duties
• Hospitality/Customer Service experience preferred

Note: The Job Description may be changed or amended at any time by the Company, Parent and/or the Managing Member. You may be required to devote substantially all your professional time to the business as directed.

PURE Home River is an Equal Opportunity Employer

PURE Home River and its subsidiaries are equal opportunity employers committed to recruiting, employing, retaining, promoting, terminating, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.

$20 - $22 Hourly Wage