Senior Production Supervisor

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At Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place.

Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products.

In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s.

A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

Due to the highly interactive nature of this manufacturing position, in-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives. Schedules may vary and are subject to change.

Core hours are 12pm to 8:30pm, with rotating weekend coverage

The Senior Production Supervisor is responsible for executing production and logistics plans. The Senior Production Supervisor is responsible for overall operations of the assigned shift, including: warehouse, labor relations, production, site security, quality, safety, and regulatory compliance. The Senior Supervisor is also for responsible for facilitating projects across the plant as needed.

• Lead and develop team of 5-8 production supervisors.
• Supervise the execution of production and logistics plans through supervisors, operators and other hourly labor functions
• Provides plantwide technical expertise, support and facilitation of products and systems
• Develop and implement plans and policies to ensure compliance in all areas of responsibility
• Serve as end to end support for the processing, packaging, warehouse and maintenance functions in the Operations department
• Oversee production lines in accordance with FDA guidelines, GMPs, and HACCP/SQF program guidelines
• Investigate, resolve problems and mitigate operational issues that result in negative performance
• Improve overall skill levels of Operators and Supervisors through training, leadership, facilitation troubleshooting and knowledge transfer
• Support Lean Training as directed by Operations Manager
• Owns regulatory compliance and food safety process, including: proper sanitary condition, allergen control, pest control, food safety policy, employee safety policies and procedures, and maintaining MCRS sustainability standards
• Partners with the Continuous Improvement Manager to create procedures, review LEAN activities, develop data systems and data reporting
• Ensure adherence to all standard work processes, including LEAN processes. Audits LEAN and Operational Processes
• Develop training of LEAN tools and skills. Attends Kaizen sessions within the plant to provide guidance
• Responsible for managing budget of longterm process improvement projects and innovation with the supervision of the Operations Manager
• Act as Operations Manager in their absence or as needed
• Participate in daily food review
• Support and execute relevant projects as needed

• Strong verbal and written communication skills
• Ability to manage multiple and sometimes conflicting priorities
• Demonstrated ability to manage complexity
• Independent, self-sufficient with a strong sense of urgency
• Strong problem solving, negotiating, and decision making skills
• Ability to work with employees…